Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.
Overview
3
3
years of professional experience
Work History
Specialist Software Developer
Bell Media
05.2022 - Current
Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
Enhanced team productivity by streamlining processes and implementing time-saving strategies.
Championed the adoption of new software tools that streamlined workflows across multiple departments.
Assistant Team Leader
Dollarama
10.2021 - 05.2024
Monitored team productivity and provided regular progress reports to senior management, highlighting areas for improvement.
Worked with customer service representatives to handle escalated customer issues.
Collaborated with team members to achieve project goals within tight deadlines, ensuring timely completion.
Education
Computer Programming Diploma Program - Computer Technology
Sheridan College Institute of Technology And Advanced Learning
Brampton, ON
08.2021
Skills
Advanced skills in Microsoft Office, Excel and PowerPoint
Network monitoring
Proficient in HTML, CSS and mobile web-based development
Ability to handle multi-line phone systems while completing a variety of additional tasks
Manages numerous projects effectively
Magnificent written and verbal communication skills
Experienced in troubleshooting the problems related to software installation