Lead a team in delivering exceptional customer service, ensuring a seamless shopping experience.
• Drive sales through personalized styling and upselling techniques.
• Manage store operations, including opening/closing, cash reconciliation, and loss prevention.
• Execute merchandising strategies to enhance product appeal and optimize store layout.
• Train and mentor team members to uphold brand standards and service excellence.
Sales Associate
Bath and body works
Delta, British Columbia
10.2023 - 01.2024
Provided personalized shopping experiences by recommending signature fragrances and products.
• Managed high-volume sales during peak holiday seasons while ensuring client satisfaction.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Attended weekly team meetings to review performance goals and objectives.
Received and displayed product shipments on store retail shelves upon delivery.
Sales Associate
Zara
Chandigarh, India
01.2022 - 06.2022
Delivered exceptional client experiences through expert styling and fashion guidance.
• Assisted in visual merchandising and maintained an organized, aesthetically pleasing store environment.
• Processed transactions efficiently, ensuring smooth operations at the checkout.