Summary
Overview
Work History
Education
Skills
Certification
Note
Timeline
Generic

Ram Persaud

Scarborough,Canada

Summary

Seeking a position in a Credit and Collections environment where my skills and experience will be fully utilized.

A seasoned Credit and Collections professional possessing supervisory and managerial expertise including, but not limited to: Coaching and training staff, financial statement analysis/credit granting, process improvement, cash flow and forecasting, manage billings, cash application, resolving payment deductions, enforce/monitor corporate credit policy, produce management reports.

Overview

2024
2024
years of professional experience
1
1
Certification

Work History

Accounts Receivable Analyst

Mount Pleasant Cemeteries
  • Mostly Collections of outstanding A/R
  • Co-ordinate with Sales to resolve billing issues
  • Download A/R Report into Excel spreadsheet. Use aging report to review accounts and contact customers
  • Prepare and submit A/R update to credit manager by email and one-on-one meetings

Accounts Receivable Analyst

Citron Hygiene
03.2023 - 10.2023
  • Contract Position from March 2023 to October 2023

Credit & Collections Analyst

Brenntag Canada Inc
06.2023 - 06.2023
  • Conducted credit investigations and analyzed financial statements, D&B Reports, Bank Reports, trade references to evaluate creditworthiness of customers
  • Monitored overdue accounts through aging report and analyzing receivables data
  • Documented customer interactions, including payment promises and disputes issues
  • Investigate and resolve invoice discrepancies. Collaborated with Sales team where necessary
  • Managed $20 million receivables portfolio of key accounts ensuring timely collections and minimizing delinquencies
  • Performed daily reconciliation of accounts to ensure accuracy and resolve discrepancies
  • Developed and maintained strong relationships with customers to facilitate payment and resolve disputes
  • Managed credit hold report i.e. release or hold orders
  • Key Accomplishments: Exceeded monthly collection target every month. Reduced aged delinquency to 4%. Qualified for top quarterly bonus payout every quarter.

Accounts Receivable & Credit Manager

SMTC Manufacturing Corporation
08.2006 - 05.2017
  • Company Overview: (Electronics Manufacturing)
  • Lead, plan, direct and co-ordinate Collections and corporate credit functions to service the needs of the business units, to comply with SOX, KPMG Audits, and any other mandatory compliance requirements.
  • Establish and maintain effective working relationship with both internal personnel and external customers.
  • Assess current operations, provide recommendations for optimum effectiveness and implement new processes.
  • Head special projects for the department.
  • Compile, prepare and circulate multiple reports for Senior Management, Sales, KPMG, Bank Auditors, A/R Insurers.
  • Conduct and perform complex data analysis and account reconciliation
  • Calculate and maintain allowance for doubtful debts account.
  • Negotiate and maintain relationships with third party collection agencies, attorneys, A/R insurers and credit reporting agencies.
  • Evaluate customer's credit worthiness, set and review credit limits. Oversaw billings and Cash Application
  • Ensure all month end entries are posted, reconciled and balance A/R sub-ledger to GL.
  • Key Accomplishments
  • Saved the company approximate $1 million/year in interest charges by increasing the A/R portfolio from 55% to 85% current.
  • Centralized A/R (collection, cash application and billings) from three U.S sites to Canada.
  • Introduced new cash application process eliminating duplications and saving the cash application clerk 25% time.

Accounts Receivable Supervisor

Genpharm Inc
07.2004 - 06.2006
  • Company Overview: (Generics Division of Merck KGaA, Generic Pharmaceutical)
  • Overall responsibility for managing the accounts receivable department with a domestic and international portfolio of $500 million.
  • Develop and maintain positive working relationships with internal/external customers.
  • Manage collection and credit granting processes.
  • Supervise, monitor and mentor one cash application and one billing clerk.
  • Verify daily deposits and posting to payment journal balances.
  • Oversaw resolution of customer deductions/chargeback.
  • Interface with MIS/IT to leverage automation opportunity.
  • Calculate and maintain accruals and bad debt allowance.
  • Reconcile and balance A/R sub-ledger and GL for all trade receivables i.e. foreign, local, inter-company, and strategic accounts within tight deadlines.
  • Review and approve all credit notes for returns, price protection and expired products.
  • Continuously improve strategy and processes to enhance collection and resolve root cause problems.
  • Evaluate, approve and monitor new and existing accounts.
  • Key Accomplishments
  • Collected payment of $1.3 million from accounts over one year old within first two months on the job.
  • Reconciled US$50 million strategic account for an entire year.

Accounts Receivable Analyst

Celestica International
05.2001 - 02.2003
  • Company Overview: (Electronics Manufacturing)
  • Managed the collection of key accounts portfolio of US$100 million+/month.
  • Initiate and led weekly conference calls with overseas Celestica site personnel to identify and resolve customer issues.
  • Performed complex reconciliation of accounts on daily basis.
  • Key Accomplishments
  • Researched and cleared US$5 million unapplied payments sitting on customer accounts within two weeks on the job.
  • Resolved a $2.5 million one year old GE Mexico dispute within first two months

Education

CCP -

Credit Institute of Canada
01.2007

Skills

  • Worked in MS Teams environment
  • Proficient in: SAP R9/Hanna, Oracle, AS 400, GP Dynamics, Netsuite/Navigator

Certification

  • University of London, awarded certificate in Principles of Accounts ("O" Level).
  • London Chamber of Commerce certificate for proficiency in Bookkeeping.
  • Institute of Bookkeepers, London, certificate in Bookkeeping.

Note

Other Employers not detailed above: Bayer Canada, H. J. Heinz, Tech Resources (All 3 were 6 to 9 months Contract with Robert Half).

Timeline

Credit & Collections Analyst

Brenntag Canada Inc
06.2023 - 06.2023

Accounts Receivable Analyst

Citron Hygiene
03.2023 - 10.2023

Accounts Receivable & Credit Manager

SMTC Manufacturing Corporation
08.2006 - 05.2017

Accounts Receivable Supervisor

Genpharm Inc
07.2004 - 06.2006

Accounts Receivable Analyst

Celestica International
05.2001 - 02.2003

Accounts Receivable Analyst

Mount Pleasant Cemeteries

CCP -

Credit Institute of Canada

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Ram Persaud