Ramkumar Palaniappan
Regina,SK
Summary
Motivated and detail-oriented professional with a background in restaurant management and a strong commitment to customer service. Experienced in leading teams, managing operations, and ensuring smooth workflow. Skilled in data entry, word processing, and communication. Eager to leverage transferable skills to excel as a Program Support Assistant at Vancouver Coastal Health's Public Health team.
Overview
2
2
years of professional experience
Work History
Manager
Krishna' Dosa Grill
04.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Customer Service Representative
Krishna's Dosa Grill
01.2023 - 03.2024
- Supervised restaurant operations, including staff management, customer service, and inventory control
- Trained and mentored team members to ensure high performance and adherence to company standards
- Handled word processing, composing correspondence, and typing reports/documents
- Inputted client information into computerized systems with accuracy and confidentiality
- Responded to inquiries related to offers and events, booked reservations, and scheduled team meetings
Sales Associate
Seven Eleven
06.2022 - 12.2022
- Maintained effective communication with customers and colleagues
- Assisted in word processing tasks and prepared documents for distribution of products
- Provided administrative support such as data entry, filing, and sales report organization
Education
Masters - Business Administration
University Canada West
07.2023
Bachelor - Computer Applications
SRM Institute of Science and Technologies
06.2021
Skills
- Adaptability
- Administrative Support
- Data entry and management
- Word processing
- Communication (verbal and written)
- Customer service
- Organization and Prioritization
- Proficiency in Microsoft Office Suite (Word, Excel)
- Knowledge of office practices and procedures
Drivinglicense - Class
5
Languages
English
Full Professional
Timeline
Manager
Krishna' Dosa Grill
04.2024 - Current
Customer Service Representative
Krishna's Dosa Grill
01.2023 - 03.2024
Sales Associate
Seven Eleven
06.2022 - 12.2022
Bachelor - Computer Applications
SRM Institute of Science and Technologies
Masters - Business Administration
University Canada West
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