Ramit Lal
Certified Salesforce Administrator
Suisun,CA
Summary
A Motivated Salesforce Administrator with hands-on experience supporting Sales, Service, and Marketing Cloud. Proven ability to optimize business processes, drive user adoption, and implement best practices. Experienced in leading Salesforce teams, supporting 2000+ users, and collaborating with cross-functional teams to enhance system efficiency. Committed to continuous learning and professional growth in the Salesforce ecosystem.
Overview
3
3
years of professional experience
1
1
Certification
2
2
Languages
Work History
Target Security Specialist
Target
San Francisco, California
01.2024 - 01.2025
- As a TSS at Target, supported a large team, managed security tasks, ensured smooth operations by maintaining security procedures, and collaborating with different departments
- Managed Security Operations and Protocols across a Large Team
- Provided Training and Support to Team Members
- Addressed a large Theft Shortage Issue, Reducing Inventory Loss by 25% through Enhanced surveillance and Security Measures
- Highly Performing Theft Shortage throughout tenure $35000+
- Incident Reporting, Incident Logging, Incident Case Management
Junior Salesforce Administrator
AppDynamics Cisco
San Francisco, California
08.2022 - 01.2023
- Junior Salesforce Administrator, acting as the primary point of contact for 2000+ Sales and Service Cloud users
- MFA Alpha1 Sandbox Implementation Successfully designed, tested, and launched a Multi-Factor Authentication (MFA) project in a sandbox environment, enhancing security measures for the Salesforce platform
- Enhanced User experience supported platform enhancements, including UI improvements, custom apps, and standardized dashboards to increase user adoption
- Data management & Reporting assisted in creating reports and dashboards to provide actionable insights for stakeholders
- User Support & Training Managed support tickets, provided training, and addressed Salesforce-related inquiries to improve adoption
Project Management Student
YearUp
Pleasant Hill, CA
01.2022 - 01.2023
- Project Management student in the YearUp program at DVC, California, developed strong communication, problem-solving, and team collaboration skills
- Pursuing Program Completion - Enrolled in college courses to enhance technical and professional skills
- Collaborating with Peers - Engaged with a network of 30+ YearUp students sharing similar career interests
- Professional Development - Completed accelerated training in Business Communications, Excel, Project Management, and Public Speaking
- Corporate Internship Experience - Earned a competitive 6-month internship, gaining hands-on industry experience
- Closing the Opportunity Divide - Committed to bridging skill gaps and advancing career opportunities through YearUp
Education
Diablo Valley College - Sociology
GPA: 3.5
Skills
Websites
Certifications Awards
- Salesforce Certified Administrator
- YearUp Program Graduate
- Leadership Recognition
- Trailhead Ranger
Personal Information
Hobbies: Family Time, Personal Development, Technology & Security, Networking, Fitness & Outdoor Activities
Certification
Certified Salesforce Administrator
Timeline
Target Security Specialist - Target
01.2024 - 01.2025
Junior Salesforce Administrator - AppDynamics Cisco
08.2022 - 01.2023
Project Management Student - YearUp
01.2022 - 01.2023
Diablo Valley College - Diablo Valley College, Sociology
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