Ramiro Rodriguez-Mendez
San Fernando,CA
Summary
Dedicated and reliable team player with experience in customer service and janitorial work. Skilled at maintaining a clean, organized environment and delivering the best friendly, efficient service that I can. I am a reliable and hardworking person who can adapt to fast paced environments. I can also with well with a team or alone if needed.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Store Manager
It's Boba Time
06.2023 - Current
- Dedicated and customer-focused professional with over two years of experience in leadership roles in the food service industry.
- Delivered exceptional customer service, handling escalations, and resolving complaints promptly to maintain satisfaction.
- Supervised daily operations, ensuring a smooth workflow and high quality service in a fast paced environment.
- Maintained accurate inventory counts, and ensured timely stock replenishment to avoid disruptions.
- Assisted in inventory management and restocking during peak hours to ensure seamless operations.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Janitor
Salvador's Cleaning Services
05.2021 - 10.2022
- Performed daily cleaning tasks, including sweeping, mopping, dusting, and sanitizing high-touch surfaces.
- Collaborated with staff to maintain cleanliness standards during overnight hours.
- Maintained a consistent cleaning schedule for patient rooms, restrooms, and public areas.
- Provided exceptional service while respecting the privacy and dignity of patients and visitors.
Education
High School Diploma -
San Fernando Senior High School
11133 O'Melveny Ave06-2022
Skills
- Customer service
- Inventory management
- Team leadership
- Conflict resolution
- Operational efficiency
- Food safety
- Technical skills
- Sanitization expertise
- Health and safety compliance
- Time management
- Attention to detail
- Patient
- Optimistic
- Maintain Cleanliness
- Team collaboration
- Adaptability to change
- Effective communication
Accomplishments
- Achieved the title of shift lead position in a short amount of time
- Passed multiple corporate inspection
- Train new team members on drink recipes, cleaning procedures, and customer service standards
- Recognized by management for reliability and positive attitude during busy rush hours
Languages
English
Native/ Bilingual
Spanish
Professional
Affiliations
- Supported coworkers and maintained a positive work environment inside of work and out
- Inspire family and friends to find new ways to be creative with fashion and trends
- Helped with organizing, cleansing, in family and local bands
Certification
- Food Handler
Timeline
Store Manager
It's Boba Time
06.2023 - Current
Janitor
Salvador's Cleaning Services
05.2021 - 10.2022
High School Diploma -
San Fernando Senior High School
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