Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative

Ramin Wafa

Holland Landing,ON

Summary

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Overview

3
3
years of professional experience
2
2
Certification

Work History

MSL Associate

Best Buy
10.2021 - 07.2022
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Exceeded goals through effective task prioritization and great work ethic.

MSL Associate

Best Buy
08.2019 - 09.2021
  • Greeted customers and helped with product questions, selections and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Cashier

McDonald's
07.2015 - 02.2016
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Maintained clean working environment.

Education

Bachelor of Science - Kinesiology

York University
Toronto, ON
04.2023

Skills

  • Policy and Procedure Adherence
  • Customer Service
  • Security Practices
  • Customer Retention Strategies
  • Customer Account Management
  • Efficient and Detail-Oriented
  • Software Components and Libraries
  • Code and Quality Standards
  • Team Meetings
  • JavaScript Expertise
  • Verbal and Written Communication
  • Data Analysis

Certification

  • [CSS Course], CodeAcacdemy
  • [HTML], CodeAcademy

Timeline

MSL Associate

Best Buy
10.2021 - 07.2022

MSL Associate

Best Buy
08.2019 - 09.2021

Cashier

McDonald's
07.2015 - 02.2016

Bachelor of Science - Kinesiology

York University
Ramin Wafa