Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ramin Balalpour

Brossard

Summary

Versatile IT and Operations Professional with over 8 years of experience in network engineering, system administration, and infrastructure management, along with 6+ years in production operations. Started my career as an IT Expert at Metalliage Inc. in June 2017, managing network infrastructure, system troubleshooting, and cloud technologies. Over time, I developed a strong interest in production operations, leading me to transition into the Production Department.

For the past 6 years, I have been deeply involved in Ferro Titanium production, with 5 years of experience as a Production Supervisor. In this role, I have successfully managed workflow optimization, quality control, and team coordination, ensuring operational efficiency and compliance with industry standards. With a strong technical background, I specialize in leveraging technology to enhance production efficiency, troubleshooting operational challenges, and implementing process improvements. A results-driven professional with expertise in both IT systems and manufacturing operations, bridging the gap between technology and industrial production.

Overview

13
13
years of professional experience

Work History

Production Supervisor

Metalliage
09.2018 - Current

1. Production Management and Optimization 2. Quality Control and Compliance 3. Team Leadership and Training 4. Troubleshooting and Problem-Solving 5. Inventory and Resource Management 6. Safety and Compliance

  • Oversee daily production operations, ensuring efficient workflow and adherence to production schedules.
  • Monitor and optimize manufacturing processes to improve output and reduce downtime.
  • Analyze production data and implement process improvements to enhance efficiency and cost-effectiveness.
  • Coordinate with different departments (IT, Quality Control, Logistics) to ensure seamless operations.
  • Ensure that all production meets industry quality standards and company specifications.
  • Work closely with the Quality Control team to monitor and address defects, ensuring consistent product quality.
  • Maintain compliance with safety regulations and industry best practices in ferro titanium production.
  • Supervise, train, and mentor production staff to enhance skill levels and improve performance.
  • Assign tasks, set performance goals, and conduct evaluations to ensure high productivity.
  • Foster a positive and disciplined work environment, encouraging teamwork and accountability.
  • Identify and resolve production bottlenecks, equipment failures, and operational inefficiencies.
  • Implement preventive maintenance strategies in coordination with the maintenance team to minimize downtime.
  • Collaborate with IT to integrate technology solutions that enhance production efficiency.
  • Manage raw material inventory, ensuring sufficient stock for continuous production.
  • Work with procurement and supply chain teams to optimize material usage and minimize waste.
  • Track and report on production metrics, ensuring alignment with company goals.
  • Enforce strict safety protocols to prevent workplace accidents and ensure compliance with health and safety regulations.
  • Conduct regular safety training sessions and risk assessments to maintain a secure work environment.

Network Engineer

Metalliage Inc
09.2017 - 12.2018
  • Recovered Thermo ARL (Analytical Research Laboratories)Machine
  • Provided network support services for devices such as hubs, bridges, routers and other hardware.
  • Managed, tracked and coordinated problem resolution and escalation processes..
  • Provided complete end-to-end engineering and installation of route-based IP network solutions.
  • Monitored network capacity and performance to diagnose and resolve complex network problems.
  • Recommended options for disaster recovery, remote access, network appliances, servers and directory services security.
  • Performed virtual machine provisioning, VM priority setup and template cloning.
  • Monitored costs and optimized cloud deployment expenses against business needs.
  • Captured and shared best-practice knowledge among AWS community and presented sessions at industry conferences.
  • Participated in architectural discussions to build confidence and promote customer success when developing new and migrating existing applications, software and services on AWS platform.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.)

IT Expert

Aminet Etemad Karafarin CO
01.2014 - 05.2017
  • Provided technical supporter for 50 users including troubleshooting, network and system issues. Tested and evaluated Automation software to improve performance and usability. performed system admin tasks to update technologies, computers,and programs to network and system performance Installed & maintained network components Administrator of VMware and virtual machines and maintenance Microsoft Forefront Threat Management Gateway firewall VMware and virtual machines, Collaborated in projects Team aiming to automation run. Reviewed logs for all networking devices for unresolved abnormalities and problems.

Help Desk Technician

User Technical, Mapna Boiler Engineering and Manufacturing
01.2012 - 05.2014
  • Created Windows 7 & 10 modified images and created restore point. Deployed new Laptops/Desktops and cascaded old ones to staff within company. Installed Printers, Scanners, Portable devices and related peripherals for staff. End users technical support.

Education

GED -

Montreal College of Information Technology
Montreal, QC
06.2018

Bachelor of Science - Information And Communication Technology(network)

University of Zanjan
Zanjan, Iran
02.2011

Associate's Degree - Information and Communication Technology

Jahad university
Province, Khuzestan
2009

Skills

  • Familiar with
  • Clouding topics
  • Active directory(Installation, Management)
  • Windows Servers(Installation, Management)
  • VMware((Installation and virtual machines Management)
  • Microsoft
  • SharePoint
  • Provide network solutions and plans to increase network efficiency
  • DHCP and DNS Proficient
  • Familiar with Azure
  • Network Infrastructure Development

Timeline

Production Supervisor

Metalliage
09.2018 - Current

Network Engineer

Metalliage Inc
09.2017 - 12.2018

IT Expert

Aminet Etemad Karafarin CO
01.2014 - 05.2017

Help Desk Technician

User Technical, Mapna Boiler Engineering and Manufacturing
01.2012 - 05.2014

Associate's Degree - Information and Communication Technology

Jahad university

GED -

Montreal College of Information Technology

Bachelor of Science - Information And Communication Technology(network)

University of Zanjan
Ramin Balalpour