Ramin Abdul Hakeem
Hamilton,ON
Overview
16
16
years of professional experience
Work History
Residential Contractor & Sales Agent
Residential Homes
, Pakistan
06.2020 - 10.2023
- Loaded or unloaded building materials to distribute machinery or tools.
- Performed daily inspections and other tasks to maintain clean and safe work environment.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Inspected job site to authorize payment for various stages of completion.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Monitored industry news, developments, and trends related to our products and services.
- Operated register, handled cash and processed credit card transactions.
Owner/Manager
Grocery Store
, Pakistan
01.2008 - 10.2023
- Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
- Mentored and trained new hires on sales techniques and customer service procedures.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Developed and implemented successful sales strategies to meet business goals.
- Monitored progress by establishing plans, budgets and measuring results.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
High School Diploma -
Ariana High School
Pakistan 06-2017
Skills
- Proficient communication in English, Dari, Urdu and Punjabi
- 20 years in customer service and negotiation skills
- Team player and quick learner
- Ability to work in physically demanding environments
Timeline
Residential Contractor & Sales Agent
Residential Homes
06.2020 - 10.2023
Owner/Manager
Grocery Store
01.2008 - 10.2023
High School Diploma -
Ariana High School
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