Rami Arshaid
Mississauga,Canada
Summary
- Patient, friendly, and sociable individual, accustomed to engaging new customers and providing exceptional service experiences.
- Respectful and sensitive to diverse cultural and ethnic clientele. Able to effectively communicate with customers of different backgrounds.
- Flexible to work different shifts and enjoy new challenges.
- Proven interpersonal, written, and oral communication skills
- Energetic with the ability to multitask in a fast-paced environment with minimal supervision
Overview
13
13
years of professional experience
1
1
Certification
Work History
VOLUNTEER
COMMUNITY CENTRE
01.2020 - Current
- Developing high quality business strategies and plans ensuring their alignment with short-term and long-term objectives
- Leading and motivating subordinates to advance employee engagement develop a high performing managerial team
- Overseeing all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission
- Helping the community and newcomers.
General Labourer
Jems Coating Ltd.
05.2019 - 01.2020
- Observation and arranging pieces
- Check for damage parts.
Executive secretary
Home Pillars Company
01.2016 - 04.2019
- Organized clients' files in alphabetical orders and managed physical filing system
- Used computer word processing, spreadsheet and database software to prepare reports, memos, and official documents
- Built and maintained positive working relationships with others both internally and externally to achieve the goals of the organization.
Researcher and supervisor
Department of Statistics-Government of Jordan
04.2015 - 01.2016
- Jordan population census
Executive secretary
Al-Thara Tayba - Civil Construction
04.2013 - 04.2015
- Organized clients' files in alphabetical orders and managed physical filing system
- Used computer word processing, spreadsheet and database software to prepare reports, memos, and official documents
- Built and maintained positive working relationships with others both internally and externally to achieve the goals of the organization.
Executive secretary
Dar Pledge & Engineering
11.2011 - 04.2013
- Handled technical office equipment such as photocopier and fax machine
- Processed personal insurance transactions in accordance with company service and quality standards
- Uploaded and downloaded insurance documents through portal transactions where appropriate.
Education
Post Graduate certificate in Human Resource Management -
George Brown College
Toronto, ON08.2024
English Second Language certificate (EAP) -
Sheridan College
Mississauga, ON08.2023
Bachelor degree in Information Management Systems -
AL-Balqa Applied University
Amman, Jordan02.2014
Skills
- Customer services
- Microsoft Office
- Administration
- Problem-solving
- Analytical
Certification
- 05/2020, Health& Safety Awareness Certificate, Ontario Ministry of Laboure
- 02/2012, Networking Engineering, Al-Balqa' Applied University
Languages
Arabic (Native)
English
Timeline
VOLUNTEER
COMMUNITY CENTRE
01.2020 - Current
General Labourer
Jems Coating Ltd.
05.2019 - 01.2020
Executive secretary
Home Pillars Company
01.2016 - 04.2019
Researcher and supervisor
Department of Statistics-Government of Jordan
04.2015 - 01.2016
Executive secretary
Al-Thara Tayba - Civil Construction
04.2013 - 04.2015
Executive secretary
Dar Pledge & Engineering
11.2011 - 04.2013
Post Graduate certificate in Human Resource Management -
George Brown College
English Second Language certificate (EAP) -
Sheridan College
Bachelor degree in Information Management Systems -
AL-Balqa Applied University