Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic

Rami Arshaid

Mississauga,Canada

Summary

  • Patient, friendly, and sociable individual, accustomed to engaging new customers and providing exceptional service experiences.
  • Respectful and sensitive to diverse cultural and ethnic clientele. Able to effectively communicate with customers of different backgrounds.
  • Flexible to work different shifts and enjoy new challenges.
  • Proven interpersonal, written, and oral communication skills
  • Energetic with the ability to multitask in a fast-paced environment with minimal supervision

Overview

13
13
years of professional experience
1
1
Certification

Work History

VOLUNTEER

COMMUNITY CENTRE
01.2020 - Current
  • Developing high quality business strategies and plans ensuring their alignment with short-term and long-term objectives
  • Leading and motivating subordinates to advance employee engagement develop a high performing managerial team
  • Overseeing all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission
  • Helping the community and newcomers.

General Labourer

Jems Coating Ltd.
05.2019 - 01.2020
  • Observation and arranging pieces
  • Check for damage parts.

Executive secretary

Home Pillars Company
01.2016 - 04.2019
  • Organized clients' files in alphabetical orders and managed physical filing system
  • Used computer word processing, spreadsheet and database software to prepare reports, memos, and official documents
  • Built and maintained positive working relationships with others both internally and externally to achieve the goals of the organization.

Researcher and supervisor

Department of Statistics-Government of Jordan
04.2015 - 01.2016
  • Jordan population census

Executive secretary

Al-Thara Tayba - Civil Construction
04.2013 - 04.2015
  • Organized clients' files in alphabetical orders and managed physical filing system
  • Used computer word processing, spreadsheet and database software to prepare reports, memos, and official documents
  • Built and maintained positive working relationships with others both internally and externally to achieve the goals of the organization.

Executive secretary

Dar Pledge & Engineering
11.2011 - 04.2013
  • Handled technical office equipment such as photocopier and fax machine
  • Processed personal insurance transactions in accordance with company service and quality standards
  • Uploaded and downloaded insurance documents through portal transactions where appropriate.

Education

Post Graduate certificate in Human Resource Management -

George Brown College
Toronto, ON
08.2024

English Second Language certificate (EAP) -

Sheridan College
Mississauga, ON
08.2023

Bachelor degree in Information Management Systems -

AL-Balqa Applied University
Amman, Jordan
02.2014

Skills

  • Customer services
  • Microsoft Office
  • Administration
  • Problem-solving
  • Analytical

Certification

  • 05/2020, Health& Safety Awareness Certificate, Ontario Ministry of Laboure
  • 02/2012, Networking Engineering, Al-Balqa' Applied University

Languages

Arabic (Native)
English

Timeline

VOLUNTEER

COMMUNITY CENTRE
01.2020 - Current

General Labourer

Jems Coating Ltd.
05.2019 - 01.2020

Executive secretary

Home Pillars Company
01.2016 - 04.2019

Researcher and supervisor

Department of Statistics-Government of Jordan
04.2015 - 01.2016

Executive secretary

Al-Thara Tayba - Civil Construction
04.2013 - 04.2015

Executive secretary

Dar Pledge & Engineering
11.2011 - 04.2013

Post Graduate certificate in Human Resource Management -

George Brown College

English Second Language certificate (EAP) -

Sheridan College

Bachelor degree in Information Management Systems -

AL-Balqa Applied University

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Rami Arshaid