Ramesh Thapa
Castro Valley
Summary
I offer a strong foundation in leadership and team coordination, with 13 years of experience in the airlines catering service industry. Passionate about learning and growth, I thrive in dynamic, fast-paced environments. I bring a proactive approach to problem-solving and conflict resolution, ensuring smooth operations and high-quality service delivery.
With a proven ability to quickly grasp new concepts and adapt to industry changes, I continuously improve processes to enhance team performance and customer satisfaction. My Japanese language proficiency further strengthens my ability to communicate effectively in diverse, multicultural environments.
I am eager to apply my expertise and contribute to the success of your team while continuing to grow professionally in a supportive organization.
Overview
13
13
years of professional experience
Work History
Supervisor
Airlines Catering,Haneda Airport Service
03.2011 - 06.2024
- Company Overview: Haneda Airport Service,Catering Service for ANA, Tokyo Japan
- Supervised and managed daily operations of the catering department, ensuring all meals are prepared according to the airline's standards and regulations
- Collaborated with various departments such as inflight sales and ground staff to ensure timely delivery of meals
- Maintained inventory levels and monitored food quality and safety standards
- Developed and implemented training programs for new employees
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Education
2-year Diploma - Business Foreign Trade
Gregg International Business School
Tokyo,Japan03-2014
2-year Japanese Language - Foreign Languages Education
International Study Institute (ISI)
Tokyo,Japan03-2012
N2 Level -
Japanese Proficiency Test
Tokyo,Japan01-2012
High School Diploma -
Kantipur Knowledge And Wisdom Academy
Kathmandu ,Nepal01-2007
Skills
- Japanese language proficiency
- Leadership skills
- Management skills
- Team motivation
- Supervision skills
- Communication skills
- Interpersonal skills
- Attention to detail
- Goal oriented
- Analytical thinking
- Decision-making
- Microsoft Office Suite proficiency
Languages
English
Full Professional
Japanese
Full Professional
Nepali
Native or Bilingual
Hindi
Full Professional
Timeline
Supervisor
Airlines Catering,Haneda Airport Service
03.2011 - 06.2024
2-year Diploma - Business Foreign Trade
Gregg International Business School
2-year Japanese Language - Foreign Languages Education
International Study Institute (ISI)
N2 Level -
Japanese Proficiency Test
High School Diploma -
Kantipur Knowledge And Wisdom Academy
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