Ramesh Kumar
Brampton,ON
Summary
Detail-oriented and customer-focused Retail Cashier with 4 years of experience in fast-paced retail environments. Skilled in accurately scanning items, processing payments, and ensuring pricing and quantities are correct. Proven ability to assist customers with product inquiries, provide recommendations, and handle returns and exchanges efficiently. Adept at maintaining a clean and organized checkout area while delivering exceptional customer service.
Overview
3
3
years of professional experience
Work History
Cashier
Easy Day
Kurukshetra, India
09.2020 - 03.2024
- Provided friendly and efficient service at the checkout counter, ensuring a positive customer experience
- Handled high-volume transactions during peak hours while maintaining accuracy and speed
- Assisted with stocking shelves, organizing merchandise, and maintaining store cleanliness
- Supported team members with inventory counts and restocking duties as needed
- Educated customers on ongoing promotions, discounts, and loyalty programs
Cashier
Dessi Mandi
Montreal, Canada
07.2024 - 01.2024
- Scanned items accurately to ensure correct pricing and quantities, minimizing errors at checkout
- Assisted customers with product inquiries, providing recommendations and advice to enhance their shopping experience
- Processed returns and exchanges efficiently, adhering to store policies and ensuring customer satisfaction
- Operated POS systems to handle cash, credit, debit, and mobile payments, maintaining a balanced cash drawer
- Maintained a clean and organized checkout area, restocking impulse-buy items and promotional displays
- Resolved customer complaints professionally, escalating issues to management when necessary
- Promoted store loyalty programs and upselling opportunities to drive sales and customer engagement
Education
Bachelor - computer science
Kurukshetra university
Kurukshetra, Haryana, India01.2011
Three years Polytechnic diploma - computer science and engineering
H.I.T college
Sonipat, Haryana, India01.2005
Skills
- Accurate item scanning and price verification
- Cash handling and POS system operation
- Customer service and conflict resolution
- Product knowledge and sales assistance
- Returns, exchanges, and refund processing
- Attention to detail and organizational skills
- Time management and multitasking
- Team collaboration and communication
Availability
True, True, Any shift
Languages
- Fluent in English
- Fluent in Hindi
Other Information
Open Work Permit
Timeline
Cashier
Dessi Mandi
07.2024 - 01.2024
Cashier
Easy Day
09.2020 - 03.2024
Bachelor - computer science
Kurukshetra university
Three years Polytechnic diploma - computer science and engineering
H.I.T college
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