Ramesh Dhakal
Edmonton,AB
Summary
Highly adaptable and punctual professional with a proven track record of enhancing customer satisfaction and maintaining a 4.99 driver rating at Uber. Demonstrated excellence in cleanliness and situational awareness, significantly improving mail delivery efficiency at Canada Post. Skilled in navigation and time management, consistently delivering exceptional service.
Overview
9
9
years of professional experience
Work History
Uber Partner
Self-employeed
05.2024 - Current
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
- Provided safe transportation for passengers, adhering to traffic laws and regulations.
- Maintained a high driver rating through excellent communication and navigational skills.(4.99 out of 5)
- Managed challenging situations calmly, addressing any conflicts or issues that arose during rides.
- Handled ride requests professionally, respecting privacy boundaries of both riders and drivers.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Enhanced passenger experience by keeping a clean and comfortable vehicle environment.
- Assisted passengers with special needs or requirements, ensuring their comfort throughout the ride.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
Letter Carrier
Canada Post
05.2016 - Current
- Pre inspection of the delivery vehicle.
- Managed time effectively to complete all scheduled deliveries within expected time frames, ensuring consistent service levels for customers.
- Supported colleagues during peak periods or absences by covering additional routes or assisting with sorting duties as necessary.
- Enhanced customer satisfaction through timely delivery of parcels, letters, and packages to residential and commercial addresses.
- Improved mail delivery efficiency by accurately sorting and organizing mail according to designated routes.
Education
Bachelor of Science - Forestry
Tribhuwan University
Kathmandu, Nepal04-2007
B.Com - Accounting
Tribhuwan University
Kathmandu, Nepal07-1999
Skills
- Flexibility
- Punctuality
- Cleanliness
- Situational awareness
Languages
English
Professional Working
Hindi
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Uber Partner
Self-employeed
05.2024 - Current
Letter Carrier
Canada Post
05.2016 - Current
Bachelor of Science - Forestry
Tribhuwan University
B.Com - Accounting
Tribhuwan University
Similar Profiles
Kiran PKiran P
Legal Practitioner at Self-employeedLegal Practitioner at Self-employeed
Hanean ShehadehHanean Shehadeh
Stable Manager at Self-employeedStable Manager at Self-employeed
Presley BillingsleyPresley Billingsley
Dog Sitter at Self-employeedDog Sitter at Self-employeed
John LawyerJohn Lawyer
Audio Production & Technical Support (Freelance) at Self-employeedAudio Production & Technical Support (Freelance) at Self-employeed
Harmanjot KaurHarmanjot Kaur
Warehouse Worker at AmazonWarehouse Worker at Amazon