Ramen (Adolf) Rahaman
Summary
Knowledgeable IT professional with a proven background in senior leadership roles, driving strategic initiatives and fostering organizational growth. Successfully led cross-functional teams to achieve key business objectives, enhancing operational efficiency and stakeholder satisfaction. Demonstrated expertise in project management and strategic planning.
Overview
22
22
years of professional experience
5
5
Certifications
Work History
Sr. Director Applications and Architecture
Atlantic Packaging
09.2021 - 01.2024
- Spearheaded ERP selection and implementation, leading cross-functional teams to establish business landscape and IT ecosystem, driving operational efficiency
- Pioneered cloud-based big data architecture, introducing user-driven reporting and analytics in a Dynamics and Power BI environment
- Developed 3 COES for Automation, Big Data, and PMO boosting operational efficiency
- Implemented UiPath for RPA, optimizing invoice processing through automated data extraction and seamless integration with Finance systems
- Introduced Agile labs and PMO, mentoring Scrum Masters to elevate project management practices and drive continuous improvement
- Streamlined operations for increased efficiency with process improvements and automation.
Director - Enterprise Applications and Services
Royal Bank of Canada, RBC
09.2016 - 09.2021
- Architected 3-5 year strategic roadmaps, aligning business and functions to drive organizational efficiency and future
- Incorporation of AI into client journeys and contact center operations
- Enhanced CRM capabilities by integrating Salesforce and Dynamics and improving big data and reporting functionalities
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Established global Cloud enablement and Agile labs, incorporating ML and pods for innovation
- Formed and managed the Business Automation Group, optimizing process flows and establishing Pega workflows
Program Manager - Development
Royal Bank of Canada, RBC
09.2011 - 09.2016
- Spearheaded middleware development, scaling to 4 biannual calls while implementing QA automation that slashed costs by 85% and boosted testing capacity
- Conducted RFI and RFP processes to identify and integrate cutting-edge QA automation tools, resulting in substantial cost reduction and enhanced testing efficiency
- Pioneered enterprise-wide document capture capabilities across diverse geographical locations leveraging RPA (KTA) to streamline operations and boost productivity
- Fostered cross-functional collaboration to introduce Lean Six Sigma Quality process training, enhancing overall operational efficiency and product quality
Information Governance Manager
Royal Bank of Canada, RBC
09.2006 - 09.2011
- Led data governance initiatives, implementing robust security protocols and access rules for confidential bank information enhancing overall data integrity
- Spearheaded development of strategic roadmap for information management, aligning IT architecture with business capabilities for long-term growth
- Pioneered the exploration of Master Data Management (MDM) applications, identifying novel opportunities for data utilization and process optimization
- Facilitated cross-functional cooperation in establishing best practices for data structures and storage, fostering a culture of information security
- Drove the creation of a target operating model, significantly improving data accessibility while maintaining stringent security measures
- Established a governance council to oversee the security, storage and use of confidential bank data
Global Portfolio Manager (Finance and HR)
Celestica International
09.2001 - 09.2006
- Managed Global Data Repository project, enhancing HR data reporting and governance
- Led global teams, reengineered finance processes, reducing costs by 40% and saving $260K annually through system improvements and headcount optimization
- Spearheaded development of integrated finance solution, consolidating data for costing and forecasting in a single environment
- Deployed SAP (MM , FI, HR) globally
Education
MBA -
McMaster University
Bachelor of Science - Pharmacology And Toxicology
University of Western Ontario
Skills
- Target Operating Models
- IT Roadmaps
- Project Management
- Vendor Management
- AI Integration (Contact Center and Client Journeys)
- Program management
- Cybersecurity
- Change Management
- Legacy Optimization
- Agile Program Management
- Transformational Initiatives
- Data Governance
- ERP selection and implementation
- Big Data and Reporting
- Business Automation
- Software Development
- Database Management
- Collaborative leadership
Certification
- CSM (Certified Scrum Master)
- Prosci Change Management Practitioner
- Six Sigma Certification
- Project Management Professional (PMP) - Project Management Institute (PMI).
- ITIL Foundation Certificate in IT Service Management -
Timeline
Sr. Director Applications and Architecture
Atlantic Packaging
09.2021 - 01.2024
Director - Enterprise Applications and Services
Royal Bank of Canada, RBC
09.2016 - 09.2021
Program Manager - Development
Royal Bank of Canada, RBC
09.2011 - 09.2016
Information Governance Manager
Royal Bank of Canada, RBC
09.2006 - 09.2011
Global Portfolio Manager (Finance and HR)
Celestica International
09.2001 - 09.2006
MBA -
McMaster University
Bachelor of Science - Pharmacology And Toxicology
University of Western Ontario