Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Ramen (Adolf) Rahaman

Summary

Knowledgeable IT professional with a proven background in senior leadership roles, driving strategic initiatives and fostering organizational growth. Successfully led cross-functional teams to achieve key business objectives, enhancing operational efficiency and stakeholder satisfaction. Demonstrated expertise in project management and strategic planning.

Overview

22
22
years of professional experience
5
5

Certifications

Work History

Sr. Director Applications and Architecture

Atlantic Packaging
09.2021 - 01.2024
  • Spearheaded ERP selection and implementation, leading cross-functional teams to establish business landscape and IT ecosystem, driving operational efficiency
  • Pioneered cloud-based big data architecture, introducing user-driven reporting and analytics in a Dynamics and Power BI environment
  • Developed 3 COES for Automation, Big Data, and PMO boosting operational efficiency
  • Implemented UiPath for RPA, optimizing invoice processing through automated data extraction and seamless integration with Finance systems
  • Introduced Agile labs and PMO, mentoring Scrum Masters to elevate project management practices and drive continuous improvement
  • Streamlined operations for increased efficiency with process improvements and automation.

Director - Enterprise Applications and Services

Royal Bank of Canada, RBC
09.2016 - 09.2021
  • Architected 3-5 year strategic roadmaps, aligning business and functions to drive organizational efficiency and future
  • Incorporation of AI into client journeys and contact center operations
  • Enhanced CRM capabilities by integrating Salesforce and Dynamics and improving big data and reporting functionalities
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.
  • Established global Cloud enablement and Agile labs, incorporating ML and pods for innovation
  • Formed and managed the Business Automation Group, optimizing process flows and establishing Pega workflows

Program Manager - Development

Royal Bank of Canada, RBC
09.2011 - 09.2016
  • Spearheaded middleware development, scaling to 4 biannual calls while implementing QA automation that slashed costs by 85% and boosted testing capacity
  • Conducted RFI and RFP processes to identify and integrate cutting-edge QA automation tools, resulting in substantial cost reduction and enhanced testing efficiency
  • Pioneered enterprise-wide document capture capabilities across diverse geographical locations leveraging RPA (KTA) to streamline operations and boost productivity
  • Fostered cross-functional collaboration to introduce Lean Six Sigma Quality process training, enhancing overall operational efficiency and product quality

Information Governance Manager

Royal Bank of Canada, RBC
09.2006 - 09.2011
  • Led data governance initiatives, implementing robust security protocols and access rules for confidential bank information enhancing overall data integrity
  • Spearheaded development of strategic roadmap for information management, aligning IT architecture with business capabilities for long-term growth
  • Pioneered the exploration of Master Data Management (MDM) applications, identifying novel opportunities for data utilization and process optimization
  • Facilitated cross-functional cooperation in establishing best practices for data structures and storage, fostering a culture of information security
  • Drove the creation of a target operating model, significantly improving data accessibility while maintaining stringent security measures
  • Established a governance council to oversee the security, storage and use of confidential bank data

Global Portfolio Manager (Finance and HR)

Celestica International
09.2001 - 09.2006
  • Managed Global Data Repository project, enhancing HR data reporting and governance
  • Led global teams, reengineered finance processes, reducing costs by 40% and saving $260K annually through system improvements and headcount optimization
  • Spearheaded development of integrated finance solution, consolidating data for costing and forecasting in a single environment
  • Deployed SAP (MM , FI, HR) globally

Education

MBA -

McMaster University

Bachelor of Science - Pharmacology And Toxicology

University of Western Ontario

Skills

  • Target Operating Models
  • IT Roadmaps
  • Project Management
  • Vendor Management
  • AI Integration (Contact Center and Client Journeys)
  • Program management
  • Cybersecurity
  • Change Management
  • Legacy Optimization
  • Agile Program Management
  • Transformational Initiatives
  • Data Governance
  • ERP selection and implementation
  • Big Data and Reporting
  • Business Automation
  • Software Development
  • Database Management
  • Collaborative leadership

Certification

  • CSM (Certified Scrum Master)
  • Prosci Change Management Practitioner
  • Six Sigma Certification
  • Project Management Professional (PMP) - Project Management Institute (PMI).
  • ITIL Foundation Certificate in IT Service Management -

Timeline

Sr. Director Applications and Architecture

Atlantic Packaging
09.2021 - 01.2024

Director - Enterprise Applications and Services

Royal Bank of Canada, RBC
09.2016 - 09.2021

Program Manager - Development

Royal Bank of Canada, RBC
09.2011 - 09.2016

Information Governance Manager

Royal Bank of Canada, RBC
09.2006 - 09.2011

Global Portfolio Manager (Finance and HR)

Celestica International
09.2001 - 09.2006

MBA -

McMaster University

Bachelor of Science - Pharmacology And Toxicology

University of Western Ontario
Ramen (Adolf) Rahaman