Rameesa Rahman
Burnaby,BC
Summary
Determined, driven environmental science undergraduate student with experience in information technology, environmental consulting, environmental risk assessment, retail, sales, and customer service. Motivated to learn, adapt, and complete tasks promptly. Excellent problem-solving skills and ability to perform well in a team and fast-paced work environment.
Overview
1
1
year of professional experience
Work History
Retail Associate
Sugarfina
03.2022 - 09.2022
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
Sales Associate
L.L. Bean
11.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Host
The Rec Room Burnaby
08.2021 - 11.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
Bachelor of Science - Environmental Science
Simon Fraser University
Burnaby, BC04.2026
Skills
- Expert in MS Office 365
- Retail softwares
- Reliability
- Customer Engagement
- Positive and engaging demeanor
- Cash Handling Accuracy
- Environmental Consulting through academic courses
- Environmental Risk Assessment
- 3D River Reach Modelling through academic courses
- Environmental policy making through academic courses
- Leadership
- Communication
- Team Building
Volunteer Experience
HIVE Welcome Leader
Simon Fraser University
Fall 2024
- Leadership: Led interactive HIVE sessions and faculty-led sessions on Welcome Day, ran campus wayfinding tours, and facilitated social activities based on students' interests and engagement.
- Administration: Maintained frequent contact with the SER Coordinator, completed program activities on time, familiarized students with academic and personal services on campus, and conducted regular assessments and referrals as needed.
- Communication: Moderated SFU 101 discussions, responded to student inquiries within 48 hours, and sent frequent announcements promoting events and activities. Reported any issues within the HIVE group to ensure smooth operation and student support.
Key Skills Developed:
- Critical Thinking
- Developing Others
Volunteer, Communicating Climate Hope 2024 Conference
University of British Columbia & Tilburg University
August 2024
- Networking and Collaboration: Engaged with international experts in climate communication, including academic researchers, artists, community organizers, and activists.
- Learning and Development: Attended workshops and discussions on the latest research and innovative strategies for effective climate communication.
- Creative Engagement: Participated in and learned from artistic performances and interactive sessions.
- Cultural Awareness: Gained insights into Indigenous knowledge and diverse perspectives on climate action.
- Professional Growth: Enhanced public speaking and presentation skills, and contributed to the promotion of positive climate narratives.
Key Skills Developed:
- Networking and Collaboration
- Effective Communication
- Cultural Competency
- Creative Problem Solving
- Public Speaking
- Effective Communication
- Time Management and Organization
- Leadership
- Problem Solving
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Professional Working
Timeline
Retail Associate
Sugarfina
03.2022 - 09.2022
Sales Associate
L.L. Bean
11.2021 - 01.2022
Host
The Rec Room Burnaby
08.2021 - 11.2021
Bachelor of Science - Environmental Science
Simon Fraser University
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