RAMEEN MALIK
Innisfil,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.Skilled in Microsoft Office and Python, showcasing a blend of technical and soft skills. Efficiently managed high-stress situations, significantly improving client relations and operational efficiency.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
LIMITLESS WEALTH ENTERPRISE
02.2024 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Receptionist
BLESSED HOMEOPATHY
07.2023 - 09.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Education
Bachelor of Science - STATISTIC AND ECONOMICS
University of Western Ontario
London, ON05.2027
High School Diploma -
THE INTERNATIONAL SCHOOL OF CHOUEIFAT
DUBAI04.2023
Skills
- Customer Service
- Problem-solving abilities
- Microsoft office
- Python, Java
- Semi- proficiency in french
- Critical Thinking
- Time Management
- Customer Relations
Languages
English
Full Professional
French
Limited Working
Urdu
Full Professional
Timeline
Customer Service Representative
LIMITLESS WEALTH ENTERPRISE
02.2024 - Current
Receptionist
BLESSED HOMEOPATHY
07.2023 - 09.2023
Bachelor of Science - STATISTIC AND ECONOMICS
University of Western Ontario
High School Diploma -
THE INTERNATIONAL SCHOOL OF CHOUEIFAT
Similar Profiles
Joe OsborneJoe Osborne
Sales Leader at Limitless EnterpriseSales Leader at Limitless Enterprise
Evan DohertyEvan Doherty
Loan Processor at Limitless Capital - C21 LimitlessLoan Processor at Limitless Capital - C21 Limitless
Randall KrohnRandall Krohn
Lead Patient Relationship Coordinator at Limitless Male Medical CorporationLead Patient Relationship Coordinator at Limitless Male Medical Corporation
CARL GENIOLECARL GENIOLE
Corporate Controller at Plurilock Security IncCorporate Controller at Plurilock Security Inc
Justin LovemanJustin Loveman
Labourer/Machine Operator at PT LandscapeLabourer/Machine Operator at PT Landscape