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Receptionist Administrator
Natural Solutions
- Provided friendly and knowledgeable assistance about salon services, pricing, and promotions
- Scheduled, rescheduled, and managed appointments
- Rectify any complaints, concerns and deescalating situations
- Processed payments and handled point-of-sale (POS) systems efficiently
- Promoted salon products and services, contributing to sales goals and revenue growth
- Coordinated with stylists and management to facilitate smooth daily operations
- Received and processed deliveries
Administrative Assistant
Wilsons Health Services
- Warmly greeted clients, ensuring a professional and welcoming atmosphere
- Processed insurance claims
- Provided knowledgeable assistance on salon services, pricing, and promotions
- Managed appointments, optimized scheduling, and minimized wait times
- Answered calls, addressed inquiries, and directed clients to the right professionals
- Handled customer concerns, payments, and POS transactions efficiently
- Maintained a clean, organized reception area for a positive client experience
- Promoted salon products and services, contributing to sales growth
- Managed salon supplies, deliveries, and inventory
- Assisted with social media, client reminders, and promotional campaigns
- Coordinated with stylists and management for smooth operations
- Helped mediate minor disputes, ensuring a friendly and professional environment
Administrative Assistant
Country Dental
- Greet patients and visitors warmly and professionally
- Accurately schedule appointments and manage patient flow
- Handle incoming calls, provide information, and redirect as needed
- Maintain patient records with strict confidentiality
- Process payments and handle billing efficiently
- Manage bookings and recalls with Recall Max
- Confirm appointments and send reminders to reduce no-shows
- Coordinate follow-up treatments, consultations, and procedures
- Address patient inquiries and provide treatment updates
- Ensure patient comfort and assist with transitions to treatment areas
- Process insurance claims
- Provide accurate financial breakdowns for treatments
- Manage multi-line phone system and patient contact lists
- Handle accounts receivables, financial records, and invoices
- Scan, file, and maintain accurate electronic records
Face to Face Fundraiser
Public Outreach
- Monthly donations to organizations such as Sick Kids, UNICEF, and Doctors Without Borders
- Keeping up to date with the goals and key focus areas of various charities
- Engaging and educating the public about these charities
- Maintaining effective communication with your team, executives, and community partners
- Creating pitches and different techniques to establish messaging needs
- Organizing team-building exercises with energizers
- Supporting charities and incentives to optimize projections of revenues
- Reaching and maintaining high goals on a weekly basis
- Developing impactful fundraising strategies to maximize donations and donor engagement
- Preparing and delivering presentations at events to promote the organization's mission and objectives
- Conducting research on potential donors and identifying new sources of funding
- Managing all aspects of donation campaigns, including budgeting, scheduling, implementation, tracking, and follow-up
EMERGENCY MANAGMENT SPECIALIST & CONTINUITY OF OPERATIONS -
FANSHAWE COLLEGE
01.2023
HEARING INSTRUMENT SPECIALIST -
GEORGE BROWN COLLEGE
01.2020
- Detail Oriented
- Organization
- Customer Service
- Sales
- Teamwork
- Jane database
- Problem-solving
- Communication
- Time management
- Microsoft Office
- First Aid CPR
- Dentrix
- Recall Max
- Microsoft Word
- File organization
- Microsoft outlook
- Filing
- Critical thinking
- Documentation and recordkeeping
- Office management
- Appointment scheduling
- Document scanning and digitization
- Confidential information management
HEARING INSTRUMENT SPECIALIST -
GEORGE BROWN COLLEGE
Receptionist Administrator
Natural Solutions
Administrative Assistant
Wilsons Health Services
Administrative Assistant
Country Dental
Face to Face Fundraiser
Public Outreach
EMERGENCY MANAGMENT SPECIALIST & CONTINUITY OF OPERATIONS -
FANSHAWE COLLEGE
