Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic
Ramatou Maiga

Ramatou Maiga

Winnipeg

Summary

Reliable Administrative secretary experienced in managing front desk operations, offering general office support, and delivering customer service. Efficient typing skills.

Overview

7
7
years of professional experience

Work History

Administrative Secretary

Winnipeg Regional Health Authority
03.2024 - Current
  • Greeting incoming visitors and customers professionally and providing friendly, knowledgeable assistance.
  • Receiving and directing incoming calls to the appropriate staff members, and departments, within WRHA & Shared Health sites.
  • In charge of mail distribution. Receiving, sorting, and distributing mail and packages.
  • Provided clerical support by copying, faxing, and filing documents.
  • Scheduling and booking different rooms for meetings.
  • Maintaining the reception area. Keeping the front desk clean, organized, and stocked with necessary supplies.
  • Ordering supplies with external vendors such as SAP and G&T, to maintain office supplies & inventories.

Environnemental Internship (AEDD)

Agence De L'environnement et Du Dévéloppement Dura
10.2023 - 11.2023
  • Supporting staff members in their daily tasks, reducing workload burden,
  • Sorting and organizing files, spreadsheets, and reports.
  • Experienced in various software programs as Microsoft Office, Adobe Acrobat and Canva.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.

Livreur

UberEats
09.2022 - 07.2023
  • Vérification de la conformité de la marchandise à la livraison.

Bilingual Customer Care Senior Specialist

Just Eat Takeaway
06.2018 - 03.2022
  • Providing online support for customers and assisting new team members with their inquiries.
  • Effective time management to complete all tasks within the allotted time frame
  • Completing assigned tasks following the procedures and instructions provided by the company,

Waitress

Café Rencontre
09.2018 - 06.2020
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Developed strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm when dealing with difficult customers or during busy shifts.


Children Coordinator

Festival du Voyageur
02.2018 - 02.2020
  • Managing children and teaching them how to do odd jobs

Education

Bachelor of Science - Biology/Chemestry

Université De Saint-Boniface
Winnipeg, MB
06-2023

High School Diploma -

Collège Louis Riel
Winnipeg, MB
06-2017

Skills

  • Document and file management
  • Adaptability and flexibility
  • Scheduling and calendar management
  • Telephone and email etiquette
  • Effective communication
  • Organizational skills
  • Team collaboration
  • Multitasking Abilities
  • Microsoft Office (Word, Power Point, Excel)
  • Canva
  • Bilingual: English, French

Additional Information

  • Reading
  • Cooking
  • Traveling
  • Drawing and Painting

Languages

French
Native or Bilingual
English
Native or Bilingual
Bambara
Native or Bilingual
Songhai
Professional Working

Timeline

Administrative Secretary

Winnipeg Regional Health Authority
03.2024 - Current

Environnemental Internship (AEDD)

Agence De L'environnement et Du Dévéloppement Dura
10.2023 - 11.2023

Livreur

UberEats
09.2022 - 07.2023

Waitress

Café Rencontre
09.2018 - 06.2020

Bilingual Customer Care Senior Specialist

Just Eat Takeaway
06.2018 - 03.2022

Children Coordinator

Festival du Voyageur
02.2018 - 02.2020

Bachelor of Science - Biology/Chemestry

Université De Saint-Boniface

High School Diploma -

Collège Louis Riel
Ramatou Maiga