Ramatou Maiga
Winnipeg
Summary
Reliable Administrative secretary experienced in managing front desk operations, offering general office support, and delivering customer service. Efficient typing skills.
Overview
7
7
years of professional experience
Work History
Administrative Secretary
Winnipeg Regional Health Authority
03.2024 - Current
- Greeting incoming visitors and customers professionally and providing friendly, knowledgeable assistance.
- Receiving and directing incoming calls to the appropriate staff members, and departments, within WRHA & Shared Health sites.
- In charge of mail distribution. Receiving, sorting, and distributing mail and packages.
- Provided clerical support by copying, faxing, and filing documents.
- Scheduling and booking different rooms for meetings.
- Maintaining the reception area. Keeping the front desk clean, organized, and stocked with necessary supplies.
- Ordering supplies with external vendors such as SAP and G&T, to maintain office supplies & inventories.
Environnemental Internship (AEDD)
Agence De L'environnement et Du Dévéloppement Dura
10.2023 - 11.2023
- Supporting staff members in their daily tasks, reducing workload burden,
- Sorting and organizing files, spreadsheets, and reports.
- Experienced in various software programs as Microsoft Office, Adobe Acrobat and Canva.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Livreur
UberEats
09.2022 - 07.2023
- Vérification de la conformité de la marchandise à la livraison.
Bilingual Customer Care Senior Specialist
Just Eat Takeaway
06.2018 - 03.2022
- Providing online support for customers and assisting new team members with their inquiries.
- Effective time management to complete all tasks within the allotted time frame
- Completing assigned tasks following the procedures and instructions provided by the company,
Waitress
Café Rencontre
09.2018 - 06.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Developed strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm when dealing with difficult customers or during busy shifts.
Children Coordinator
Festival du Voyageur
02.2018 - 02.2020
- Managing children and teaching them how to do odd jobs
Education
Bachelor of Science - Biology/Chemestry
Université De Saint-Boniface
Winnipeg, MB06-2023
High School Diploma -
Collège Louis Riel
Winnipeg, MB06-2017
Skills
- Document and file management
- Adaptability and flexibility
- Scheduling and calendar management
- Telephone and email etiquette
- Effective communication
- Organizational skills
- Team collaboration
- Multitasking Abilities
- Microsoft Office (Word, Power Point, Excel)
- Canva
- Bilingual: English, French
Additional Information
- Reading
- Cooking
- Traveling
- Drawing and Painting
Languages
French
Native or Bilingual
English
Native or Bilingual
Bambara
Native or Bilingual
Songhai
Professional Working
Timeline
Administrative Secretary
Winnipeg Regional Health Authority
03.2024 - Current
Environnemental Internship (AEDD)
Agence De L'environnement et Du Dévéloppement Dura
10.2023 - 11.2023
Livreur
UberEats
09.2022 - 07.2023
Waitress
Café Rencontre
09.2018 - 06.2020
Bilingual Customer Care Senior Specialist
Just Eat Takeaway
06.2018 - 03.2022
Children Coordinator
Festival du Voyageur
02.2018 - 02.2020
Bachelor of Science - Biology/Chemestry
Université De Saint-Boniface
High School Diploma -
Collège Louis Riel
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