Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations. Dependable [Job Title] with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Attentive and goal-focused brings successful approach to cultivating complex best practices to meet organizational and regulatory expectations. Detail-oriented focus on achieving expected outcomes. Enthusiastic hard worker with expertise in cultivating lucrative client relationships and implementing better processes and procedures.
Project 1
Project : Maximo Support
Client : British Petroleum USA
Environment : EAM Tool - Maximo 7.6,
Operating System – Windows Server
Database Server - Oracle 11G
Reporting Tool - BIRT
Role : Techno Functional Consultant
Duration : April 2016– Present
Description :
We support around 15 applications that are related to 4 different BP sites which comes under Maximo Service Line. The 4 BP sites we support are - Toledo, Cherry Point, AutoLubes and USPL. Some of the applications that we support are Maximo 7, Maximo 4, Viziya, CCTS, Akwire, Syclo, eCOW, TRACK and MTS etc.
Responsibilities:
· Involves in all the Maximo upgrade projects for assisting project teams and as a single point of contact from support team.
· Provide technical guidance for the Maximo applicatoin support team members if any technical challenges araised.
· Work with external application's support teams which are interfaced with our supported appolications on any issues, enhancements and upgrades.
· Work with the vendors and project teams on any of the projects in supported applications.
· Conduct workshops/screensharing sessions with client to understand the issues and requirements.
· Work on the enhancments and problem tickets and deploy them to the production on a quarterly basis after thorough testing and Sign-Off with Business.
· Involves in the Audits that conducts in any of the supported applications.