Cooking experience
Ramanpreet Kaur Dandiwal
Surrey,BC
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Successfully improved team efficiency by training new hires and implementing time-saving processes, contributing to significant operational improvements. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
2
2
Customer service Representative
1
1
Data Entry Operator
Work History
Supervisor
06.2021 - Current
- Resolved customer complaints through the service recovery process, ensuring satisfaction.
- Trained and mentored new employees, leading to improved service efficiency.
- Conducted regular staff meetings to discuss performance, feedback, and improvements.
- Collaborated with the kitchen team to ensure food quality and timely service during peak hours.
Customer Service Representative
Carousel Drycleaners
04.2024 - 09.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory solution
ns for both customers and the company alike. - Processed orders, calculated charges, and handled billing efficiently.
- Ensured quality control in clothing detailing and handling.
Immigration Office Clerk
IIES
02.2020 - 11.2021
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
Data Entry Operator
FX Allied
09.2018 - 11.2019
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Maintained files, records, and chronologies of entry activities.
- Reduced turnaround time for projects with accurate and timely data entry, contributing to overall company success.
Education
Associate of Arts - Arts
Alexander College
Burnaby, BC04.2024
Skills
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Community Service
- Leadership Qualities
- Computer Skills
- Team Collaboration
- Training and mentoring
- Staff management
- Multitasking Abilities
- Inventory control
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
French
Elementary
Certification
- Licensed- Food Safety - Until 2029
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Representative
Carousel Drycleaners
04.2024 - 09.2024
Supervisor
06.2021 - Current
Immigration Office Clerk
IIES
02.2020 - 11.2021
Data Entry Operator
FX Allied
09.2018 - 11.2019
Associate of Arts - Arts
Alexander College
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