Gurjeenat Kaur
Brampton
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Tommy Hilfiger
08.2024 - 05.2025
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout process.
- Collaborated with team members to meet daily sales goals and improve customer engagement.
- Managed inventory levels by restocking merchandise and organizing displays effectively.
- Provided feedback on customer preferences to inform product ordering decisions.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Sales Associate
Brooks Brothers
01.2024 - 07.2024
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Data Entry Clerk
FedEx
09.2023 - 12.2023
- Entered and maintained accurate data in company databases to ensure operational efficiency.
- Processed incoming data requests and verified information for consistency and accuracy.
- Managed documentation workflows, ensuring timely completion of data entry tasks.
- Assisted in training new team members on data entry protocols and software usage.
- Scanned documents and saved in database to keep records of essential organizational information.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
Education
Graduate Certificate - Hospitality And Tourism
Cambrian College
North York, ONLicensed - Early Childhood Educator Assistant
Coastal College
Coquitlam, BCHigh School - Commerce
Sacred Heart Convent School
Punjab, IndiaSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent communication skills
- Microsoft Office
- Office administration
Certification
- Google UX Design Professional Certification
- First Aid & CPR/ AED Level C
Timeline
Sales Associate
Tommy Hilfiger
08.2024 - 05.2025
Sales Associate
Brooks Brothers
01.2024 - 07.2024
Data Entry Clerk
FedEx
09.2023 - 12.2023
Graduate Certificate - Hospitality And Tourism
Cambrian College
Licensed - Early Childhood Educator Assistant
Coastal College
High School - Commerce
Sacred Heart Convent School
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