Ramanpreet Kaur Brar
Winnipeg,MB
Summary
Driven professional with background as Hospitality Aide. Familiar with ensuring guest satisfaction, coordinating front desk operations. Strengths include strong communication skills, problem-solving abilities, and maintaining high standards of cleanliness and service in hospitality settings. Previous roles have demonstrated significant improvement in customer satisfaction ratings due to consistent delivery of high-quality service.
Overview
3
3
years of professional experience
Work History
Hospitality Aide
Sagebrush, Optima living community
Wetaskiwin, Alberta
06.2024 - 01.2025
- Provided emotional support to patients and family members during difficult times.
- Assisted in the preparation of meals for patients including cutting food into small pieces, serving meals and providing special diets as needed.
- Participated in recreational activities with patients such as playing cards or board games.
- Suggested and implemented suitable, appropriate outdoor activities to increase patient engagement and confidence.
- Transported patients between rooms, departments or other areas of the hospital using wheelchairs or stretchers.
Crew Member
FreshCo
Wetaskiwin, Alberta
05.2024 - 09.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Discounted purchases by scanning and redeeming coupons.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Performed other duties as assigned by management.
Team Member
Gaspard and Sons
Mississauga, Ontario
02.2023 - 05.2024
- Picking the order as per customer requirements, scanning out the order, and shipping it out.
- Provided customer service support to ensure satisfaction.
- Collaborated with team members to achieve daily goals.
- Trained new team members using approved training materials and information.
- Organized inventory shelves for easy access and maintenance of stock levels.
Crew Member
Wendys
Mississauga, Ontario
05.2022 - 02.2023
- Assisted in the preparation of food items, such as sandwiches and salads, to ensure high quality and consistency.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Served food quickly for positive guest experiences.
Education
Bachelors of General Art And Science -
Conestoga College Institute of Technology And Advanced Learning
Kitchener, None05-2022
Skills
- Communication skills
- Problem solving
- Meal preparation
- Emotional support
- Recreational activity planning
- Customer service
- Food safety
- Time management
- Team collaboration
- Cash handling
- Time management
- Elderly care
- Cultural awareness
- Basic housekeeping
- Patient relationship building
- Conflict resolution
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Professional
References
References available upon request.
Timeline
Hospitality Aide
Sagebrush, Optima living community
06.2024 - 01.2025
Crew Member
FreshCo
05.2024 - 09.2024
Team Member
Gaspard and Sons
02.2023 - 05.2024
Crew Member
Wendys
05.2022 - 02.2023
Bachelors of General Art And Science -
Conestoga College Institute of Technology And Advanced Learning