Ramanpreet Kaur Brar
Winnipeg,MB
Summary
Proven leader at Tim Hortons, adept in customer service and problem-solving, significantly enhancing customer satisfaction and store operations. Skilled in multitasking and organization, demonstrated through successful management and innovative social media strategies at Xltrac, driving brand visibility. Excelled in fast-paced environments, leveraging strong teamwork and communication skills for operational excellence.
Overview
5
5
years of professional experience
Work History
Store Manager
Tim Hortons
Winnipeg
09.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Social Media Marketing Intern
Xltrac
Sherbrooke, QC
03.2021 - 07.2021
- Supported branding, digital marketing messaging, and advertising campaigns by engaging with followers on various social media platforms.
- Increased brand visibility by crafting and implementing creative social media campaigns.
- Enhanced audience engagement through regular posting of relevant content on multiple social media platforms.
- Designed and presented social media campaign ideas.
Restaurant Team Member
Carriben Restaurant
Montreal, QC
06.2019 - 06.2021
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Education
Diploma - Business Accountancy
Cde College
Cde College07.2021
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
Languages
English
Professional Working
Timeline
Store Manager
Tim Hortons
09.2021 - Current
Social Media Marketing Intern
Xltrac
03.2021 - 07.2021
Restaurant Team Member
Carriben Restaurant
06.2019 - 06.2021
Diploma - Business Accountancy
Cde College