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To be associated with an organization to enhance my skills and utilize my knowledgeable skills in IT services, such as IT Business Analyst, IT business development and IT recruitment services and client servicing. I would love to set goals and meet challenges and try the best innovating strategies for any agile methodology and open to learn new technology, which may bring the best outcome of growth to myself and the enterprise. Pursue positive manners and willing to try any new changes of implementation process and be a great learner to adapt and pursue the growth process. To be asset in area of my task or given any key area, hold a good communication etiquette, interpersonal skills that will motivate me to work independently and take responsiveness in working in a team environment.
Close to 10+ years of overall experience. Five years of IT experience, worked in the role of Customer service, Senior Telemarketing Executive, Experience using resourcing tools such as iCIMS, Salesforce. Worked as a Business Analyst in Financial and Health domains. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Highly experienced Business Analyst specializing in Business Continuity Management (DR & BCP Planning and execution). Proficient in Business Impact Analysis (BIA), devising and executing comprehensive disaster recovery plans, mitigating risks, and ensuring uninterrupted business operations in challenging environments. Skilled in leading cross-functional teams, conducting thorough risk assessments, and developing strategies to minimize downtime and data loss. Diligently stays informed about emerging technologies and regulatory requirements to safeguard organizational assets effectively. Looking to resume my professional career following maternity break and available to join immediately.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [ Business Analyst ] position. Ready to help team achieve company goals, and dedicated [ Machine Learning ] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Detail-oriented Business Analyst with 3 years of experience in client-facing delivery and analytics within IT services. Expertise in requirements gathering, user story development, and Agile support, coordinating UAT with stakeholders. Collaborates with engineering and BI teams on SQL reporting, Power BI dashboards, and KPI tracking to drive data-driven decisions and facilitate successful go-lives for global clients.

Highly analytical Business Analyst with background in identifying business needs and determining solutions to business problems. Strong skills in data analysis, project management, and strategic planning, coupled with ability to communicate effectively with stakeholders at all levels. Proven track record of improving operational efficiency and driving growth by successfully implementing innovative strategies and process improvements. Professional in the Australian energy market specializing in metering and billing for energy retailers. Expertise in navigating regulatory requirements and optimizing operational processes has led to enhanced compliance and efficiency. Proven track record of implementing innovative solutions that drive customer satisfaction and operational excellence. Committed to leveraging industry knowledge to contribute to sustainable energy practices. Dynamic energy market professional with a deep understanding of the heavily regulated Australian energy landscape. Demonstrates expertise in navigating key regulations and compliance frameworks, including the National Electricity Rules (NER) and National Energy Retail Rules (NERR). Proven ability to adapt to regulatory changes affecting metering and billing operations, ensuring optimal performance and adherence to industry standards by Australian Energy Market Operator (AEMO). Keen on leveraging regulatory knowledge to drive innovation and improve operational efficiency. Experienced compliance professional with a deep understanding of the National Electricity Law (NEL) and the National Gas Law (NGL), ensuring adherence to regulations that govern the energy market. Proven track record in developing and implementing compliance strategies for retailers, enhancing operational integrity. Core competencies include regulatory analysis, risk management, and policy development. Committed to supporting sustainable practices within the energy sector.

Ramanpreet Singh

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Business Analyst

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Graduate Certificate - Business And Management

Bachelor of Technology - Computer Science

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Business Analyst

Graduate Certificate - Business And Management

Bachelor of Technology - Computer Science

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