RAMANPREET RAMANPREET
Office Administrator
Burnaby,BC
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Administrative Assistant
GET SET GO IMMIGRATION & EDUCATION SERVICES
, BC
09.2022 - Current
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Team Member
TIM HORTONS
Coquitlam, BC
01.2021 - 04.2021
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Maintained productive, efficient approach to all tasks.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
Branch Coordinator
GREY MATTERS GROUP
Jalandhar, INDIA
11.2015 - 04.2021
- Balanced operational awareness with customer focus.
- Performed duties in office environment during operating hours.
- Remained calm and professional in stressful situations.
- Ordered supplies, created purchase orders and entered orders into inventory.
- Maintained scheduling for main branch to keep shifts appropriately staffed.
- Coordinated and assigned service call requests.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Maintained friendly and professional customer interactions.
Education
Post-Graduation Diploma - Canadian Business Management
Vancouver Community College
Vancouver, BC 05.2021 - 12.2022
Master of Science - Information Technology
PUNJAB TECHNICAL UNIVERSITY
PUNJAB, INDIA 07.2012 - 05.2015
Post-Degree Certificate - POST GRADUATION DIPLOMA IN COMPUTER APPLICATIONS
PANJAB UNIVERSITY
CHANDIGARH, INDIA 04.2011 - 05.2012
Skills
Confidentiality and Data ProtectionDocument and File ManagementMultitasking and Time ManagementComputers and TechnologyEmployee TrainingCustomer Complaint ResolutionAdministrative Support
Office administration
Process optimization
Meeting minutes
Spreadsheet management
Database Management
Documentation and control
Timeline
Administrative Assistant
GET SET GO IMMIGRATION & EDUCATION SERVICES
09.2022 - Current
Post-Graduation Diploma - Canadian Business Management
Vancouver Community College
05.2021 - 12.2022
Team Member
TIM HORTONS
01.2021 - 04.2021
Branch Coordinator
GREY MATTERS GROUP
11.2015 - 04.2021
Master of Science - Information Technology
PUNJAB TECHNICAL UNIVERSITY
07.2012 - 05.2015
Post-Degree Certificate - POST GRADUATION DIPLOMA IN COMPUTER APPLICATIONS
PANJAB UNIVERSITY
04.2011 - 05.2012