Summary
Overview
Work History
Education
Skills
Timeline
Generic

RAMANPREET RAI

Brampton,ON

Summary

  • To obtain a suitable position where I can improve and develop my acquiring skills that will effectively assist in professional development and career growth within company HIGHLIGHT OF QUALIFICATIONS AND SKILLS
  • Over 8 years of office administrative and customer care experience
  • Over one year of work-from-home experience
  • Over 6 years of experience working with Clients one on one in sales.
  • Excellent Interpersonal, time management, and communication skills with a commitment To client care
  • Ability To handle a high volume of customers independently.
  • Ability To effectively work within a fast-paced environment and under pressure
  • Solid team player with the ability To work independently
  • Open To new challenges and able to take up any new responsibilities

Overview

11
11
years of professional experience

Work History

Office Admin

Royallink Transport Inc
01.2023 - Current
  • Preparing Employees and Owner operators pay cheques on biweekly basis
  • Preparing Invoices and sending them over to customers
  • Following up on overdue accounts receivables with Customers over the phone and via email
  • Receiving customer phone calls and helping them with their inquires
  • Update Safety and compliance information in the software periodically

Collecting and maintaining employee’s personal information in database

  • Interact with sales team, Dispatching team and order entry departments on day-to-day basis
  • Dealing with insurance companies regarding vehicle accidental claims
  • Meeting strict weekly and biweekly deadlines
  • Preparing Credit memos and Cheques for customers and arranging different payment methods
  • Update accounts receivable and payables on as required on weekly or daily basis
  • Update Vendor payments in software on daily basis.
  • Improved office efficiency by implementing well-organized filing systems and effective administrative procedures.
  • Supported office staff and operational requirements with administrative tasks.
  • Managed administrative tasks such as tracking attendance, maintaining records, and submitting reports to council office.
  • Facilitated communication between school administration and district offices by preparing reports on various topics related to school performance or incidents.
  • Improved office functionality by implementing new technology solutions that streamlined administrative processes.
  • Supported office administration with various tasks including supply inventory management and document processing.
  • Collaborated with other administrative staff to ensure well-organized office environment and seamless operations.

Billing Clerk

Apps Transport Group
01.2017 - 01.2023
  • Create invoices and credit memos according to company standard practices
  • Verify billing transactions
  • Sending invoices to consumers
  • Interact with the sales team, shipping and order entry departments on a day-to-day basis
  • Filing of billing documentation
  • Perform other related duties as assigned by the manager
  • Meeting Strick monthly deadlines
  • Preparing invoices using different software like Truck mate etc
  • Handling big company accounts like Walmart and Rider
  • Communicating with customers via emails and phones
  • Following up with customers.

Office admin/coordinator

Genco Return Centre
01.2013 - 01.2016
  • Preparing daily work orders for warehouse teammates
  • Taking phone calls and assisting clients with their inquiries
  • Preparing weekly and monthly productivity reports and submitting to office manager
  • Assist Operations Manager to provide staff with any payroll queries, and issue consultants paystubs monthly
  • Analyzing and planning work flow required in the WMS for the completion of daily work load
  • Check, adjust and actively monitor progress and metrics of daily activities physically and systematically for areas of responsibility
  • Making daily spread sheets and performing data entry, filing etc
  • Process inward and outgoing mail electronically
  • Performing daily office duties like copying, mailing, handling telephone and electronic inquiries.

Education

Receivable diploma - Accounts Payable And

Sheridan College
Brampton, ON
2007

Skills

  • Computer literate:
  • MS Word, Excel, PowerPoint, Data Entry, and Internet
  • Ability to deal with culturally diverse people and with individual differences
  • Personal strength of ability to multitask and adapt to changing work environment by carrying out
  • Multiple tasks independently and as part of team

Timeline

Office Admin

Royallink Transport Inc
01.2023 - Current

Billing Clerk

Apps Transport Group
01.2017 - 01.2023

Office admin/coordinator

Genco Return Centre
01.2013 - 01.2016

Receivable diploma - Accounts Payable And

Sheridan College
RAMANPREET RAI