Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic

Ramanpreet Kaur

Woodstock,ON

Summary

Dedicated hospitality professional with expertise in restaurant service and hotel operations. Known for enhancing guest experiences through effective problem resolution and team collaboration in fast-paced environments.

Overview

1
1
Certification
10
10
years of professional experience

Work History

Customer Service Representative

Spicy Greens Restaurant
Prince George, BC
01.2025 - 04.2025
  • Handled customer inquiries and resolved complaints promptly.
  • Assisted customers with inquiries, handled orders, processed payments, and ensured clean service area for optimal customer experience.
  • Collaborated with team members to deliver prompt and friendly service, enhancing customer satisfaction.
  • Assisted customers with menu selections and dietary preferences.
  • Processed orders accurately using point-of-sale systems.

Accommodation Service Manager

Econo Lodge
Prince George, BC
09.2023 - 01.2025
  • Managed daily operations to ensure guest satisfaction and service quality.
  • Supervised daily operations, staff, and guest services to ensure high cleanliness standards and guest satisfaction.
  • Resolved customer concerns while supporting front desk operations to enhance overall guest experience.
  • Trained and supervised staff to enhance customer service skills and teamwork.
  • Oversaw maintenance of property to uphold cleanliness and safety standards.

Front Desk Manager

Green Land Hotel
Khanna
08.2015 - 07.2023
  • Managed daily front desk operations and ensured smooth guest check-in processes.
  • Trained and supervised front desk staff to enhance customer service skills.
  • Coordinated room assignments and facilitated guest requests efficiently.
  • Coordinated reservations, check-in, and check-out processes, ensuring timely responses to customer inquiries.

Education

Occupational Health Safety And Wellness -

Conestoga College
Kitchener
12-2026

Personal Support Worker -

St. Clair College
Chatham, ON
12-2025

Bachelor of Education -

Punjab University
India

Skills

  • Customer service and support
  • Front desk operations
  • Cash handling and order processing
  • Cleaning and sanitation practices
  • Computer proficiency
  • Computer Skills
  • Multitasking abilities
  • Problem solving skills
  • Team collaboration
  • Effective communication

Personal Information

Availability: Part-time:  Evenings, Nights, Weekends, 

Certification

CPR, First Aid, Basic Life Support (BLS)

Timeline

Customer Service Representative

Spicy Greens Restaurant
01.2025 - 04.2025

Accommodation Service Manager

Econo Lodge
09.2023 - 01.2025

Front Desk Manager

Green Land Hotel
08.2015 - 07.2023

Occupational Health Safety And Wellness -

Conestoga College

Personal Support Worker -

St. Clair College

Bachelor of Education -

Punjab University
Ramanpreet Kaur