Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
2022
2022
years of post-secondary education
Work History
Insurance Specialist
London Drugs
Burnaby, British Columbia
11.2024 - Current
Assisted clients in understanding insurance options and navigating policy details effectively.
Maintained up-to-date knowledge of industry regulations, ensuring compliance across all operations.
Collaborated with team members to develop training materials for new staff on policy administration.
Resolved customer inquiries and complaints efficiently, enhancing overall client satisfaction.
Monitored changes in regulatory requirements, adjusting internal workflows accordingly.
Provided ongoing support and follow-up to ensure client needs were consistently met.
Maintained accurate records of all transactions related to insurance policies.
Beauty Advisor
Sally beauty
Surrey, British Columbia
02.2023 - 03.2025
Assisted customers in selecting appropriate beauty products based on individual needs and preferences.
Conducted product demonstrations to enhance customer understanding and promote sales.
Maintained organized inventory systems to ensure product availability and efficient stock management.
IUL Life Insurance Specialist / Financial Protection Advisor at World Financial Group (WFG)IUL Life Insurance Specialist / Financial Protection Advisor at World Financial Group (WFG)