RAMANPREET KAUR
Regina,Canada
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
5
5
years of professional experience
Work History
General Merchandise Associate
Walmart Supercenter
01.2023 - Current
- Stocked and organized shelves in high-traffic departments, ensuring product availability and presentation standards.
- Assisted customers in locating merchandise and answered product-related queries with professionalism.
- Performed regular price checks and maintained accurate product labeling.
- Managed daily cash handling and balanced register with 100% accuracy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Receptionist
British Mark Institute
01.2021 - 10.2022
- Greet students, parents, and visitors professionally, provide course information, and guide them to counselors or faculty.
- Handle incoming calls, emails, and messages; respond to inquiries about IELTS courses, batches, fees, and registration.
- Schedule demo classes, counseling sessions, mock tests, and exam registrations while following up with students for confirmations.
- Maintain accurate student records, attendance, and admission files; update databases and generate daily/weekly reports for management.
- Receive fees, issue receipts, track payments, and assist the accounts department with reconciliation.
- Assist students in IELTS exam registration and form-filling, and provide support for mock tests, speaking sessions, and course completion certificates.
- Coordinate with faculty and staff for class schedules, batch changes, events, and student support activities.
- Ensure a clean, organized, and welcoming reception area; maintain professionalism, confidentiality, and effective communication at all times
Education
Certificate in Business Administration -
University of Regina
Regina, SK01-2024
Certificate - Liberal Arts
University of Regina
01.2024
High School - Commerce
SGGS Public Senior Secondary School
Moga, Punjab, India03-2020
Skills
- Consistent reliability in tasks
- Computer skills (Excel in MS Office)
- Art and Craft designing
- Teamwork and collaboration
- Customer service
- Problem-solving
- Adaptability and flexibility
- Good Telephone etiquette
- Goal-oriented mindset
- Cash handling
- Time management
- Customer engagement
- Organization skills
- Verbal and written communication
- Greeting and seating clients
Timeline
General Merchandise Associate
Walmart Supercenter
01.2023 - Current
Receptionist
British Mark Institute
01.2021 - 10.2022
Certificate in Business Administration -
University of Regina
Certificate - Liberal Arts
University of Regina
High School - Commerce
SGGS Public Senior Secondary School