Ramanpreet Kaur
Summary
Professional retail worker with commitment to high standards and achieving results. Background in customer service with a focus on enhancing customer satisfaction and loyalty. Known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, and providing exceptional service.
Overview
8
8
years of professional experience
Work History
Customer Service Cashier
Summit Tools
05.2022 - Current
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Managed returns and exchanges with efficiency, minimizing any inconvenience to customers while adhering to company policies.
- Assisted in inventory management by accurately tracking stock levels and replenishing merchandise as needed.
Supervisor
Tim Horton's
02.2019 - 04.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Increased customer retention rates by implementing customer feedback into actionable improvements.
Cashier
Tim Horton's
06.2017 - 02.2018
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Diploma - Tourism
Cambrian College
New Westminster, British Columbia01.2020
Skills
- Reliability and punctuality
- Patience and composure
- Customer satisfaction
- Inventory management
- Data entry proficiency
Timeline
Customer Service Cashier
Summit Tools
05.2022 - Current
Supervisor
Tim Horton's
02.2019 - 04.2022
Cashier
Tim Horton's
06.2017 - 02.2018
Diploma - Tourism
Cambrian College
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