Ramanpreet Kaur
Brampton
Summary
Customer-focused professional with 3+ years' experience in customer service across telecom, banking, and retail. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain a positive store environment.
Overview
3
3
years of professional experience
Work History
Sales Associate
Rogers (Batteries and Gadgets)
12.2023 - Current
- Exceeded all quotas, resulting in a 60% revenue increase over 12 months.
- Provide expert product recommendations for mobile gadgets and battery solutions.
- Deliver exceptional customer service, addressing inquiries and resolving issues.
- Operate the POS system and manage inventory restocking.
Relationship Officer
State Bank of India
03.2022 - 07.2023
- Built and maintained strong client relationships by offering tailored financial solutions.
- Educated customers on banking products, account types, and financial planning.
- Ensured compliance with financial regulations and improved client satisfaction.
- Managed client portfolios and consistently met sales targets.
Education
Postgraduate Certificate - Project Management
Algoma University
Brampton, ON05-2025
Master of Commerce (M.Com) - undefined
Punjabi University
01.2020
Bachelor of Commerce (B.Com) - undefined
Punjabi University
01.2018
Skills
- Customer Relationship Management
- Communication
- Sales & Upselling
- Problem Solving
- POS & Inventory Handling
- MS Office
- Teamwork
- Adaptability
Languages
English (Fluent)
Hindi (Fluent)
Punjabi (Native)
Timeline
Sales Associate
Rogers (Batteries and Gadgets)
12.2023 - Current
Relationship Officer
State Bank of India
03.2022 - 07.2023
Master of Commerce (M.Com) - undefined
Punjabi University
Bachelor of Commerce (B.Com) - undefined
Punjabi University
Postgraduate Certificate - Project Management
Algoma University
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