Summary
Overview
Work History
Education
Skills
Volunteer Experience
Affiliations
Languages
Certification
Accomplishments
Timeline
Generic

Ramanpreet Kaur

Maple Ridge,BC

Summary

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Supervisor

TIM HORTONS
Maple Ridge, Canada
01.2023 - Current
  • Proficiently oversee daily order and delivery schedules.
  • Skillfully adapt to changing demands, confirming client information to guarantee accuracy.
  • Provided comprehensive administrative support, managed filing systems, updated documentation.
  • Efficiently managed reception duties, by addressing and resolving client complaints promptly, utilizing effective listening and problem-solving skills to achieve optimal customer satisfaction.
  • Recording inquiries or complaints to facilitate effective resolution and enhance customer satisfaction.
  • Sustain inventory, equipment, supplies, and filing systems, implementing organizational strategies to streamline operations and maximize productivity.
  • Execute precise timekeeping functions for staff and workers, meticulously preparing paychecks, payroll documentation, and payslips to ensure accuracy and compliance.
  • Manage payment transactions, including processing cheques and preparing bank deposits, leveraging advanced analytical skills to maintain financial records accurately.
  • Provide timely and accurate financial information and reporting to management, enabling informed decision-making and strategic planning initiatives.
  • Facilitate staff training programs to ensure colleagues are equipped with the necessary skills and knowledge to address issues.
  • Demonstrate strong organizational skills, prioritizing and executing multiple initiatives while working under tight timelines to meet business objectives.

Counter Service Pizza Maker

Pizza Hut
Maple Ridge, BC
01.2023 - 12.2023
  • Assisted with preparation of salads, sandwiches, appetizers, and desserts, as needed.
  • Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Adhered to health department regulations regarding sanitation standards while working in kitchen areas.
  • Monitored baking progress through visual inspection and by using thermometers.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Placed prepared pizzas into boxes for delivery or pickup orders.
  • Prepared pizza dough for use in making pizzas according to established recipes.
  • Conducted regular maintenance checks on kitchen equipment such as ovens and fryers.
  • Greeted customers in a friendly and courteous manner.

Student Ambassador

UNIVERSITY OF CANADA WEST
Vancouver, Canada
08.2022 - 09.2023
  • Developed public relations strategies to influence public opinion or promote ideas, products or services.
  • Organized and facilitated open day events, ensuring attendees received a comprehensive overview of the university.
  • Gave daily tours of campus for prospective students and families, pointing out buildings and detailing student life and activities.
  • Created a database of resources available to students on campus.
  • Planned or directed development or communication of programs to maintain favorable public or stockholder perceptions.

Cleaning & Sanitation Assistant

PRO FILLERS STAFFING SOLUTIONS
Surrey, Canada
10.2021 - 12.2022
  • Perform detailed residential and commercial cleaning and sanitation tasks, ensuring adherence to industry standards and regulatory requirements.
  • Utilize advanced cleaning equipment and environmentally friendly cleaning agents to achieve optimal cleanliness and sanitation in diverse settings.
  • Perform thorough cleaning of surfaces, floors, and fixtures, including dusting, vacuuming, mopping, and sanitizing to maintain hygienic environments.
  • Assist in inventory management, monitoring cleaning supplies, and replenishing stock as needed to support uninterrupted cleaning operations.
  • Implement efficient cleaning procedures and schedules, prioritizing tasks based on urgency and client specifications to meet service level agreements.
  • Collaborate with team members to coordinate cleaning activities, share best practices, and ensure timely completion of tasks to exceed client expectations.
  • Follow safety protocols and procedures to mitigate risks and maintain a safe work environment for both team members and clients.
  • Conduct regular quality inspections to ensure cleaning standards are consistently met or exceeded, addressing any deficiencies promptly and effectively.
  • Document cleaning activities, maintaining accurate records of completed tasks, time spent, and any issues encountered for reporting and evaluation purposes.

Event Assist

UNIVERSITY OF CANADA WEST
Vancouver, Canada
08.2022 - 08.2022
  • Collaborated with university staff to facilitate convocation events, including seating arrangements and guiding guests during graduation ceremonies.
  • Demonstrated strong interpersonal skills by assisting attendees during convocation, ensuring a smooth and enjoyable experience for graduates.

Warehouse Team Member

SUSTAINABLE PRODUCE URBAN DELIVERY INC.
Burnaby, Canada
01.2022 - 05.2022
  • Efficiently receive, unload, and meticulously organize incoming shipments of sustainable produce and products, utilizing advanced inventory management techniques to optimize storage space and inventory accuracy.
  • Accurately pick and pack orders with precision and attention to detail, adhering to customer specifications, delivery schedules, and quality standards.
  • Proficiently navigate inventory management systems, inputting data, conducting stock checks, and generating reports to ensure real-time visibility of stock levels and efficient replenishment processes.
  • Collaborate closely with team members to prioritize tasks, coordinate workflows, and achieve daily production targets, fostering a culture of teamwork and accountability.
  • Conduct regular quality control inspections, examining products for freshness, quality, and adherence to sustainability standards, and promptly addressing any issues.
  • Maintain cleanliness and organization throughout the warehouse, implementing 5S principles and best practices to optimize workflow efficiency and ensure compliance with sanitation guidelines.
  • Proactively participate in ongoing training and development programs, staying.

General Unit Clerk

MATA CHANAN DEVI HOSPITAL
Delhi, India
05.2020 - 07.2021
  • Proficiently administer patient record management tasks, maintaining and updating patient records to ensure accuracy and accessibility for healthcare providers.
  • Efficiently coordinate appointments, aligning with healthcare providers' schedules, and maintaining an organized calendar to facilitate seamless patient care.
  • Skillfully handle billing and insurance oversight responsibilities, including processing insurance claims, verifying coverage, and addressing billing inquiries to ensure financial accuracy and patient satisfaction.
  • Manage communication channels, promptly responding to incoming calls and correspondence, directing inquiries appropriately, and providing timely, accurate information to patients and staff.
  • Provide administrative support, including file organization, data entry, and general assistance, to ensure seamless hospital operations and efficient workflow.
  • Specialize in maternity department support, handling booking, scheduling ultrasounds, screenings, and requisitions, while providing training for staff and volunteers to optimize departmental efficiency and patient care.
  • Coordinated internal and external patient transportation.

Education

Health Care Assistant Diploma - Health Sciences

Western Community College
Surrey, None
01-2026

Diploma - General Studies, Psychology - Mental Illnesses, Behaviorism, Cognition, Addiction, Emotional Intelligence, Communication And Mass Media, Critical Analysis And Writing, Information Gathering, Social Justice in Action, Marketing Management, Hospitality And Tourism

Kwantlen Polytechnic University
Surrey, BC
08.2024

Grade 12 Graduation - Science, Maths, Chemistry, Physics, Biology, PE

Rayat Bahra Institute And Technology
Punjab, IN
04.2020

Skills

  • Patient care and health records management
  • Team collaboration
  • Problem solving
  • Effective communication
  • Time management
  • Microsoft Word
  • Critical thinking and decision-making
  • Clerical support
  • Multitasking Abilities
  • Cultural awareness
  • Troubleshooting
  • Clinical documentation
  • Health records management
  • Patient care
  • Analytical
  • Team building
  • Customer service
  • Conflict resolution
  • Interpersonal communication

Volunteer Experience

Violence Intervention Program Training, Increased self-awareness: understanding how one's background influences an emergency and its significance for the conclusion of the crisis., Acquired efficient defusing, mediation, and disengaging tactics when dealing with aggressive persons in conflict or crises., Review techniques for conflict resolution such as active listening, aggressive communication, and setting boundaries., Use nonverbal, verbal, and para-verbal techniques to de-escalate people at different levels of arousal., Investigate ways for effectively managing stress in work environments experiencing both chronic and acute emergencies.

Affiliations

  • Painting
  • Drawing
  • Gardening
  • Cooking
  • Writing

Languages

English
Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Japanese
Elementary
French
Limited

Certification

  • Certificate in FIne arts
  • WHMIS
  • Food Safe Level 1
  • Standard First Aid and CPR level C
  • Violence Prevention Programs

Accomplishments

  • Passes Highschool with Honour rolls
  • GPA above 3.0

Timeline

Counter Service Pizza Maker

Pizza Hut
01.2023 - 12.2023

Supervisor

TIM HORTONS
01.2023 - Current

Student Ambassador

UNIVERSITY OF CANADA WEST
08.2022 - 09.2023

Event Assist

UNIVERSITY OF CANADA WEST
08.2022 - 08.2022

Warehouse Team Member

SUSTAINABLE PRODUCE URBAN DELIVERY INC.
01.2022 - 05.2022

Cleaning & Sanitation Assistant

PRO FILLERS STAFFING SOLUTIONS
10.2021 - 12.2022

General Unit Clerk

MATA CHANAN DEVI HOSPITAL
05.2020 - 07.2021

Health Care Assistant Diploma - Health Sciences

Western Community College

Diploma - General Studies, Psychology - Mental Illnesses, Behaviorism, Cognition, Addiction, Emotional Intelligence, Communication And Mass Media, Critical Analysis And Writing, Information Gathering, Social Justice in Action, Marketing Management, Hospitality And Tourism

Kwantlen Polytechnic University

Grade 12 Graduation - Science, Maths, Chemistry, Physics, Biology, PE

Rayat Bahra Institute And Technology

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Ramanpreet Kaur