Ramanpreet kaur
Calgary,AB
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Visa Filling and Consultant
Visa House Immigration
Amritsar
06.2023 - 12.2024
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress
- Filling , verification and processing Application for visa for any country
Sales Associate
Vishal Mega Mart
Amritsar
04.2019 - 11.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
IELTS Trainer
Webberz
Tarn Taran
07.2022 - 04.2023
- Conducted regular progress assessments to track student improvement and adjust teaching strategies accordingly.
- Enhanced student understanding of complex IELTS topics by utilizing real-world examples and interactive activities.
- Organized workshops for students focusing on advanced vocabulary development, grammar accuracy, and idiomatic expressions essential for high-scoring IELTS performance.
- Improved student confidence in English language abilities through consistent feedback
Education
Bacholor Of Business Adminstration - Accounting
CKD Institute of Management
Taran Taran11.2021
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skill
- Customer needs assessment
- MS Excel expert
- Goal planning and attainment
Languages
English
Hindi
Punjabi
Certification
Computer skill certification (2023)
Timeline
Visa Filling and Consultant
Visa House Immigration
06.2023 - 12.2024
IELTS Trainer
Webberz
07.2022 - 04.2023
Sales Associate
Vishal Mega Mart
04.2019 - 11.2021
Bacholor Of Business Adminstration - Accounting
CKD Institute of Management