Ramanpreet Kaur
Winnipeg,Canada
Summary
Highly organized and results-driven professional with experience in human resources, administrative support, security, and customer service. Adept at managing employee relations, coordinating training programs, and maintaining accurate records. Strong communicator with a proven ability to handle inquiries, resolve issues, and contribute to operational efficiency. Committed to maintaining a secure and productive environment, while delivering excellent service and ensuring compliance with company policies. Seeking opportunities to leverage my diverse skill set in a dynamic, growth-oriented role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HR & Account Manager
Boss Security
Winnipeg, Canada
08.2022 - Current
- Analyzed employee data to identify trends in turnover, recruitment needs, training requirements.
- Prepared and led new employee orientation to familiarize with company policies, procedures, culture and campus.
- Worked with management to create performance measurement, employee development and employee compensation strategies.
- Led month-end and year-end closing processes for accounts payable, ensuring deadlines were met and financial reports were accurate.
- Managed full-cycle accounts payable process, ensuring timely and accurate payment to vendors and suppliers.
SECURITY GUARD
Impact Security
Winnipeg, Canada
06.2021 - 08.2022
- Monitored entry-exit activity, allowing only authorized personnel to enter facility
- Protected property and staff by maintaining safe and secure environment
- Maintained working knowledge of locations of various departments, buildings and access routes
OPERATIONAL SPECIALIST
Skip The Dishes
Winnipeg, Canada
10.2020 - 06.2022
- Complied with corporate and regulatory policies regarding information confidentiality and privacy
- Handled customer complaints and inquiries in a courteous and efficient manner
- Remained open to feedback from supervisor and peers to build and improve skills set
- Met daily customer service quotas with a focus on quality
TEAM MEMBER
Tim Hortons
Winnipeg, Canada
08.2021 - 05.2022
- Arrived on time for shifts and adhered to company dress code guidelines
- Communicated effectively with customers, supervisors, and team members
- Maintained knowledge of company policies and procedures to promote productivity and safety
- Provided excellent customer service through solving problems and answering questions
SECURITY GUARD
Securitas Canada Ltd
Hamilton, Canada
06.2020 - 09.2020
- Directed employees and visitors to appropriate evacuation areas to manage emergencies
- Patrolled assigned posts by foot to maintain visibility and observe unusual activity
- Developed and enforced security procedures to protect personnel and property
- Monitored entry-exit activity, allowing only authorized personnel to enter facility
PERSONAL SUPPORT WORKER
Riverview Manor
Peterborough, Canada
02.2019 - 05.2020
- Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques
- Maintained secure environment for staff and residents, following established safety standards
- Prepared and maintained records of client progress and services performed, reporting changes in client condition to manager and supervisor
PERSONAL SUPPORT WORKER
We Care Health Service
Peterborough, Canada
01.2019 - 02.2019
- Helped clients with daily tasks, such as laundry, housekeeping, and shopping
- Assisted residents in activities of daily living to maintain health and dignity
- Reported health changes and provided proper documentation to appropriate staff
- Read and contributed to shift reports and care notes
Education
DIPLOMA IN TOURISM GLOBAL TRAVEL -
Fleming College
Peterborough, ON04.2020
CERTIFICATE IN PERSONAL SUPPORT WORKER -
Fleming College
Peterborough, ON12.2019
Skills
- Effective communication
- Proficient in Excel, Word and Outlook
- Payroll administration
- Training and development coordination
- Team building and leadership
- Decision-making
- Prioritizing workflows
- Organizational development
Certification
- Commissionaires Upgrade Course
- Use of Force- Level 1- Non Violent Strategies for Managing Crisis Situations
Languages
- Hindi, Native
- Punjabi, Native
Languages
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
References
References available upon request.
Timeline
HR & Account Manager
Boss Security
08.2022 - Current
TEAM MEMBER
Tim Hortons
08.2021 - 05.2022
SECURITY GUARD
Impact Security
06.2021 - 08.2022
OPERATIONAL SPECIALIST
Skip The Dishes
10.2020 - 06.2022
SECURITY GUARD
Securitas Canada Ltd
06.2020 - 09.2020
PERSONAL SUPPORT WORKER
Riverview Manor
02.2019 - 05.2020
PERSONAL SUPPORT WORKER
We Care Health Service
01.2019 - 02.2019
DIPLOMA IN TOURISM GLOBAL TRAVEL -
Fleming College
CERTIFICATE IN PERSONAL SUPPORT WORKER -
Fleming College