Raman Preet Kaur
Brampton,Canada
Summary
High-energy Shift Supervisor with extensive industry knowledge and a proven track record in overseeing facility operations and team management. Adept at problem-solving, identifying, prioritizing, and resolving quality issues while maintaining strong client relationships through excellent interpersonal skills. Core competencies include inventory management, customer service, and recordkeeping, complemented by fluency in English, Hindi, Punjabi, and Urdu. Committed to fostering teamwork and operational efficiency to drive positive results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Flying J
Pickering, Ontario
07.2024 - Current
- Led training sessions on equipment operations and safety procedures.
- Conducted equipment repairs ensuring tasks stayed on schedule.
- Coached team members to increase productivity and reduce workplace accidents.
- Delegated tasks to employees and tracked their execution.
- Supported upper management in daily activities to achieve service and quality standards.
- Conducted weekly inventory of supplies, equipment, and food items.
Supervisor and Customer Service Representative
Tim Hortons
Brampton, Canada
09.2022 - 01.2024
- Oversee and synchronize shift operations.
- Compile and forward all reports to management.
- Ensure knowledge base reflects the latest updates to company materials.
- Efficiently handled various shift management tasks encompassing ordering supplies, baking goods, providing guest service support and overseeing cash control.
- Conducted comprehensive training on job responsibilities, sanitation protocols, and safety measures for staff members.
- Interpreted organizational policies for staff.
Warehouse Associate (Part-time)
Lululemon
Milton, Canada
10.2022 - 01.2023
- Processed orders with precision.
- Maintained shipping schedules with precision to guarantee timely delivery.
- Conducted thorough inspections for defects and damages.
- Suggested improvements to enhance warehouse cleaning efficiency.
Quality Assurance Associate
Haroop Textiles
Brampton, Canada
03.2021 - 08.2022
- Conducted thorough reviews of COs to ensure accurate and complete documentation.
- Changes approved and executed in accordance with company and regulatory guidelines.
- Documented records following company standards.
- Conducted quality monitoring to maintain departmental standards.
Microfinance Industrial Intern
Midland Microfinance Ltd.
Jalandhar, India
06.2017 - 08.2017
- Processed invoices with accuracy and efficiency.
- Performed meticulous data input using QuickBooks.
- Demonstrated expertise in data analysis.
- Reviewed costs and losses to formulate strategic enhancement initiatives.
Education
Post Graduate Diploma - BMIM
Lambton College
Mississauga, Ontario, Canada12.2022
Master’s - Finance & Marketing
Ramgarhia Institute of Engineering and Technology
Phagwara, India12.2018
Bachelor’s - Commerce (Prof)
Khalsa Collage for women
Amritsar, India12.2016
Senior Secondary -
Sahibzada Ajit Singh Public School
Sarhali, India12.2013
Skills
- Experienced in MS Word Applications
- Proficient in MS Outlook
- Excel Spreadsheet Management
- Skilled Communication Specialist
- Strong Oral and Written Communication
- Thoroughness in Quality Control
- Adept at Coordinating Activities
- Emergency Situational Awareness
- Strategic Sales Approach
- Strong Understanding of Loadlink Functionality
- Logistics Dispatch Tools
- Customs Clearance Expertise
- Proficient in ACE/ACI Standards
- Experience with Border Connect Software
- Client Consultation
- Efficient Knowledge Acquisition
Certification
- CRCST
- Certified Truck Dispatch and Freight Broker Training Course
Security and Safety Related Certifications
- WHIMS
- Workplace Respect
- Workplace Violence and Harrasment
- Fire Safety and High-Risk Buildings
- Slip, Trip, and Fall
- Human Rights Training
- Computer Safety Awareness
- Mental Health Awareness
- Workplace Respect
- Customer Service Standard Training
- Diversity Awareness
- Threat Assessment Management
Volunteer Experience
- Social Volunteering, 05/01/18, Active volunteer and attendee for the blood donation camps for the betterment of society with selflessness, participated in educating school children about traffic rules so that they will become responsible citizens for various schools, active volunteer for the sanitary awareness camps for women in local slums
- College Volunteering, 09/01/16, Volunteered for 2 years in a row for organizing the athletic tournament at the college level, volunteered at the college orientation for new students, and assisted them in coping with the college facilities and programs easily
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Full Professional
Urdu
Professional
Timeline
Shift Supervisor
Flying J
07.2024 - Current
Warehouse Associate (Part-time)
Lululemon
10.2022 - 01.2023
Supervisor and Customer Service Representative
Tim Hortons
09.2022 - 01.2024
Quality Assurance Associate
Haroop Textiles
03.2021 - 08.2022
Microfinance Industrial Intern
Midland Microfinance Ltd.
06.2017 - 08.2017
Post Graduate Diploma - BMIM
Lambton College
Master’s - Finance & Marketing
Ramgarhia Institute of Engineering and Technology
Bachelor’s - Commerce (Prof)
Khalsa Collage for women
Senior Secondary -
Sahibzada Ajit Singh Public School
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