Summary
Overview
Work History
Education
Skills
Certification
Availability
Timeline
Generic

Ramanpreet Kaur

5011 Rheanna PL, Nanaimo,BC

Summary

Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.



Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.


Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Supervisor

A&W Restaurants
11.2021 - 07.2024
  • Effectively managing both kitchen and front-end responsibilities to maintain operational efficiency during high-volume periods
  • Prepared food items while maintaining high cleanliness and food safety standards.
  • Delivered exceptional customer service, while effectively managing transactions and addressing inquiries with professionalism.
  • Oversaw daily operations of department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Housekeeping Supervisor

Sandhu Cleaning and Management Services
01.2022 - 05.2024
  • Demonstrated commitment to safety and cleanliness by consistently maintaining an organized work area.
  • Managed and executed procurement of housekeeping supplies and guest toiletries.
  • Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.

Packager

18 Wheels Logistics
09.2021 - 10.2022
  • Operated packaging machinery and equipment efficiently to achieve production targets
  • Worked together with colleagues to enhance efficiency in packaging operations
  • Maintained clean and organized work area while adhering to safety and hygiene standards.
  • Followed packing processes to increase speed and accuracy.

Education

Associate of Arts -

Columbia college
Vancouver, Canada
01.2023

Higher Secondary Education -

Ekam public school
01.2020

Skills

  • Strong multitasking abilities
  • Excellent customer service skills
  • Proficient in kitchen operations
  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Strategic Planning

Certification

Food safety Level 1

Availability

Full-time availability (40 hrs/week), flexible with shifts.

Timeline

Housekeeping Supervisor

Sandhu Cleaning and Management Services
01.2022 - 05.2024

Supervisor

A&W Restaurants
11.2021 - 07.2024

Packager

18 Wheels Logistics
09.2021 - 10.2022

Associate of Arts -

Columbia college

Higher Secondary Education -

Ekam public school

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Ramanpreet Kaur