RAMANPREET KAUR
Brampton,ON
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
4
4
years of professional experience
Work History
SUPERVISOR
Tim Hortons
03.2024 - 08.2024
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
SUPERVISOR
Tim Horton’s in PRHC Under COMPASS GROUP CANADA
07.2022 - 03.2024
- Greeted customers and assisted customers in a friendly manner
- Answered customer inquiries regarding products, promotion actions, checked prices and flyers
- Trains, orientates and monitors new team members, using Positional Training Systems and feedback.
Supervisor
Tim Hortons
06.2021 - 06.2022
- Assign duties to team members, help everyone where needed
- Doing refunds, handle customer complaints
- Always working in fast paced environment.
Team Member
Firehouse Subs
09.2020 - 07.2021
- Established welcoming atmosphere by greeting each guest warmly.
- Received orders at cash and proceesed payment by cash, debit and credit.
- prepare subs for guests.
- food prep for a day.
Cashier
WALMART
01.2021 - 07.2021
- Scan coupons, applying discounts, processing payments, and ringing up sales on computerized cash registers
- Responsible for handling returns and answering questions about merchandise, store policies and ongoing promotions
- Also working as Picker, Dispenser, Greeter, Customer service representative at sales floor, and Fulfillment associate in fast paced environment.
Education
Supply Chain Management -
Canadore college
01.2021
Project Management -
Fleming College
01.2020
Bachelor of Science -
Punjab University
01.2018
Skills
- Good communication skills, oriented, energetic and guest handling perfect
- Energetic, strong work ethic, and the ability to learn and thrive with new skills and opportunities
- Hardworking, Confident and Honest
- Dedicated towards work and always ready to learn new things
- Can work under any circumstances, physically fit, able to stand for long periods
- Always handle the customers with smiling face and give them happiness
- Can work in a team as well as individually
- Always ready to accept new challenges at work
Languages
English
Full Professional
Punjabi
Native or Bilingual
Timeline
SUPERVISOR
Tim Hortons
03.2024 - 08.2024
SUPERVISOR
Tim Horton’s in PRHC Under COMPASS GROUP CANADA
07.2022 - 03.2024
Supervisor
Tim Hortons
06.2021 - 06.2022
Cashier
WALMART
01.2021 - 07.2021
Team Member
Firehouse Subs
09.2020 - 07.2021
Supply Chain Management -
Canadore college
Project Management -
Fleming College
Bachelor of Science -
Punjab University
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