Summary
Overview
Work History
Education
Skills
Languages
Timeline
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RAMANPREET KAUR

Brampton,ON

Summary

Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.

Overview

4
4
years of professional experience

Work History

SUPERVISOR

Tim Hortons
2024.03 - 2024.08
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

SUPERVISOR

Tim Horton’s in PRHC Under COMPASS GROUP CANADA
2022.07 - 2024.03
  • Greeted customers and assisted customers in a friendly manner
  • Answered customer inquiries regarding products, promotion actions, checked prices and flyers
  • Trains, orientates and monitors new team members, using Positional Training Systems and feedback.

Supervisor

Tim Hortons
2021.06 - 2022.06
  • Assign duties to team members, help everyone where needed
  • Doing refunds, handle customer complaints
  • Always working in fast paced environment.

Team Member

Firehouse Subs
2020.09 - 2021.07
  • Established welcoming atmosphere by greeting each guest warmly.
  • Received orders at cash and proceesed payment by cash, debit and credit.
  • prepare subs for guests.
  • food prep for a day.

Cashier

WALMART
2021.01 - 2021.07
  • Scan coupons, applying discounts, processing payments, and ringing up sales on computerized cash registers
  • Responsible for handling returns and answering questions about merchandise, store policies and ongoing promotions
  • Also working as Picker, Dispenser, Greeter, Customer service representative at sales floor, and Fulfillment associate in fast paced environment.

Education

Supply Chain Management -

Canadore college
01.2021

Project Management -

Fleming College
01.2020

Bachelor of Science -

Punjab University
01.2018

Skills

  • Good communication skills, oriented, energetic and guest handling perfect
  • Energetic, strong work ethic, and the ability to learn and thrive with new skills and opportunities
  • Hardworking, Confident and Honest
  • Dedicated towards work and always ready to learn new things
  • Can work under any circumstances, physically fit, able to stand for long periods
  • Always handle the customers with smiling face and give them happiness
  • Can work in a team as well as individually
  • Always ready to accept new challenges at work

Languages

English
Full Professional
Punjabi
Native or Bilingual

Timeline

SUPERVISOR

Tim Hortons
2024.03 - 2024.08

SUPERVISOR

Tim Horton’s in PRHC Under COMPASS GROUP CANADA
2022.07 - 2024.03

Supervisor

Tim Hortons
2021.06 - 2022.06

Cashier

WALMART
2021.01 - 2021.07

Team Member

Firehouse Subs
2020.09 - 2021.07

Supply Chain Management -

Canadore college

Project Management -

Fleming College

Bachelor of Science -

Punjab University
RAMANPREET KAUR