RAMANPREET KAUR
Mississauga,ON
Summary
- Professional in handling more than 100 customers per day.
- Being aware of medical protection.
- Advanced proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Access, Visio, and others).
- Risk assessment.
- High workplace ethics.
- Confidence and excellence in verbal and written communication in three different languages.
- Proficient in social media platforms and networking skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Line Leader
DECIEM
02.2023 - Current
- Led the core team in promoting a safety culture throughout the organization
- Collaborated with the process engineer to identify, prioritize, and eliminate line losses while maximizing process efficiency
- Implemented effective leadership strategies to guide and develop a new team while instructing them on the use of best operational practices to improve process reliability.
- Experienced in ERP, WMS, and Microsoft 365 finance
- Demonstrated proficiency in analyzing and solving problems, effectively managing issues, and applying conceptual skills to make informed business decisions based on extensive data analysis.
- Maintain strict adherence to standard operating procedures (SOPs) and work safety guidelines.
Office Admin
SKYLINX COMMUNICATION
03.2022 - 02.2023
- Provided information and engaged with customers through various channels including phone, email, and in-person interactions
- Coordinated various administrative functions including communications, financial processing, registration, and recordkeeping
- Met deadlines by submitting reports promptly and crafting presentations/proposals as required.
- Organized and coordinated schedules, travel plans, and meetings with precision
- Managed the operation and maintenance of various office equipment such as copiers, fax machines, and computers.
- Supervised and assigned tasks to staff as needed.
Team Leader
TIM HORTONS
05.2021 - 01.2022
- Organized and supervised staff activities effectively during different shifts.
- Maintained customer satisfaction and addressed complaints.
- Equipment inspection and safety audit.
- Utilized expertise in analyzing accident risks to enhance safety measure
- Planned PPE requirements and restructured the safety data sheets.
Education
Post-Graduation in Computer Systems Technician -
St. Lawrence College
Toronto01.2022
1-year diploma in C++ Programming -
GNDU UNIVERSITY
Punjab01.2021
Skills
- SQL
- Microsoft D365
- Tableau
- Technical knowledge
- Troubleshooting
- Decision-Making
Certification
- First-aid CPR Level "C".
- WHMIS (GHS) Training Certified.
- Rai Dispatch Training
Volunteer Experience
- Liberal Party of Canada from 2021.
- Being Human (NGO) – 2018-2020.
Timeline
Line Leader
DECIEM
02.2023 - Current
Office Admin
SKYLINX COMMUNICATION
03.2022 - 02.2023
Team Leader
TIM HORTONS
05.2021 - 01.2022
Post-Graduation in Computer Systems Technician -
St. Lawrence College
1-year diploma in C++ Programming -
GNDU UNIVERSITY
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