Ramanpreet Kaur
Bonnyville,AB
Summary
Dynamic professional with a proven track record at McDonald’s, enhancing customer satisfaction and streamlining operations. Excelled in training peers, fostering a sanitary environment, and boosting sales through strategic promotions. Skilled in Microsoft Office and characterized by strong problem-solving and communication abilities. Demonstrates a commitment to excellence and a results-driven approach.
Overview
4
4
years of professional experience
Work History
Food Service Attendant
McDonald’s
5402 Eastpointe Way, Bonnyville, AB T9N2J6
04.2024 - Current
- Main Safe secure and sanitary environment for your guest, your team and yourself.
- Supervise the production service and drive-through area.
- Support the manager and change and running a smooth operation.
- Upholding our renowned cleanliness methodology.
- Increased positive feedback from customers through attentive listening and prompt resolution of complaints or concerns.
- Contributed to the establishment''s positive reputation through consistent delivery of exceptional service quality.
- Promoted special menu items to customers, increasing sales revenue for targeted dishes or beverages.
Crew Trainer
McDonald’s
12930 96 Ave, Surrey, BV V3V 6A8
09.2020 - 04.2024
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Food Server
Kwantlen Pizza
07.2020 - 09.2020
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
Education
Associate Degree In Operations Management - Quality Management
British Columbia Institute of Technology
Burnaby, BC01.2022
Graduate Certificate -
Saraswati Public School
06.2018
Skills
Proficiency in Microsoft Office: Excel
- Editing and formatting existing documents
- Creating new text documents
Strong problem- solving and communication skills
Timeline
Food Service Attendant
McDonald’s
04.2024 - Current
Crew Trainer
McDonald’s
09.2020 - 04.2024
Food Server
Kwantlen Pizza
07.2020 - 09.2020
Associate Degree In Operations Management - Quality Management
British Columbia Institute of Technology
Graduate Certificate -
Saraswati Public School