Ramanpreet Kaur
Calgary,AB
Summary
Adept at enhancing customer experiences and streamlining operations, I leveraged time management and customer service skills at Tapan Jana to significantly improve guest satisfaction. As a Cashier Manager for Mr. Lovepreet Singh, I excelled in staff training and conflict resolution, fostering a team environment that boosted repeat business. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier and Server
Tapan Jana
10.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Answered customers' questions, recommended items, and recorded order information.
- Assisted customers with returns, refunds and resolving transaction issues.
Kitchen Helper
Mr. Vibhor
05.2023 - 09.2023
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Cleaned and maintained work areas, equipment and utensils.
- Followed food safety practices and sanitation guidelines.
- Stocked and rotated food items according to expiration dates.
- Maintained composure and work quality while under stress.
- Trained new staff on food preparation and safety procedures.
Cashier Manager
Mr. Lovepreet Singh
08.2021 - 01.2022
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Resolved customer complaints quickly to maintain customer satisfaction.
Education
Business Management - Accounting And Finance
Portage College
Calgary, AB06.2025
Diploma in Hardware And Networking - Wireless Networking
A.S College
India 06.2021
Diploma in Computer Application - Computer Applications
A.S College
India06.2020
Skills
- Time management skills
- Cleaning and sanitizing
- Complex Problem-Solving
- Staff Training
- Order Packaging
- Honest and Dependable
- Active Listening
- Team Collaboration
- Adaptable and Flexible
- Relationship Building
- Team Leadership
- Problem-Solving
- Reliability and punctuality
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- Liqour License
Timeline
Cashier and Server
Tapan Jana
10.2023 - Current
Kitchen Helper
Mr. Vibhor
05.2023 - 09.2023
Cashier Manager
Mr. Lovepreet Singh
08.2021 - 01.2022
Business Management - Accounting And Finance
Portage College
Diploma in Hardware And Networking - Wireless Networking
A.S College
Diploma in Computer Application - Computer Applications
A.S College
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