Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ramanpreet Kaur

Surrey,BC

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

6
6
years of professional experience

Work History

Cashier/Customer Service

SUMMIT TOOLS
04.2022 - Current
    • Greeted customers entering store and responded promptly to customer needs.
    • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
    • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
    • Worked flexible schedule and extra shifts to meet business needs.

Supervisor

Tim Horton's
10.2018 - 03.2022
  • Oversaw daily operations of department, ensuring smooth workflow and timely completion of tasks.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Achieved results by working with staff to meet established targets.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

cashier/ server

mehak chaat house
05.2018 - 10.2018
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Contributed to store success by maintaining high standards of cleanliness throughout facility.
  • Answered questions about store policies and addressed customer concerns.
  • Served food and beverages promptly with focused attention to customer needs.

Education

Diploma - Tourism

Cambrian College
New Westminster, BC
01.2020

Skills

  • Quantitative Skills
  • Communication and Interpersonal skills
  • Independent and self directed
  • Problem Resolution
  • Multitasking
  • Training and development

Timeline

Cashier/Customer Service

SUMMIT TOOLS
04.2022 - Current

Supervisor

Tim Horton's
10.2018 - 03.2022

cashier/ server

mehak chaat house
05.2018 - 10.2018

Diploma - Tourism

Cambrian College
Ramanpreet Kaur