Ramanpreet Kaur

• Regularly patrol assigned areas to ensure the security and safety of premises, personnel, and assets.
• Monitor surveillance equipment and alarm systems to detect and respond to security threats.
• Conduct security checks on buildings, equipment, and access points.
• Reported and documented all security incidents, breaches, and suspicious activities.
• Respond promptly to emergencies, such as medical incidents or disturbances, and take appropriate action.

• Assisted guests with special needs or request, demonstrating empathy and understanding in every interaction.
• Managed access control for the premises, including verifying visitor identification.
• Maintained front desk's concierge book to provide visitors with access to relevant information.
• Monitored security alarms, including CCTV and alarms, leading to prompt identification and resolution of security issues.
• Maintained detailed logs and reports of daily activities, and observations, ensuring accurate record keeping.
• Handled and resolved tenant and visitor inquires and complaints, maintaining high levels of customer satisfaction.
• Assisted with the delivery and management of packages and mail, ensuring efficient and sure handling.
• Assisted with emergency evacuations and drills, ensuring compliance with safety protocols.

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• Assisted customers with inquires and provided information, enhancing their shopping experience.
• Processed transactions efficiently, including sales, returns, and exchanges, ensuring customer satisfactions.
• Maintained knowledge of current sales and promotions, proactively informing customers to encourage purchases.
• Resolved customer complaints and issues promptly and professionally, contributing to positive store reputation.
• Supported inventory management by conducting stock checks and restocking shelves as needed.
• Handled high-volume customer interactions during peak times, maintaining composure and efficiency.