Ramanpreet Kaur
Cambridge
Summary
Experienced LMS Administrator adept at managing learning management systems to support organizational goals. Skilled in system configuration, user support, and optimizing functionality. Strong collaborator with a passion for enhancing the learning experience through technology.
Overview
3
3
years of professional experience
Work History
LMS Administrator
triOS College Business Technology Healthcare
11.2021 - Current
- Complete all content development work, including the creation of course shells, implementing the agreed course layout, translating content into the appropriate format (HTML pages, PDF, files, videos, etc.) and inserting into the course as designed.
- Assist in understanding how secondary platforms are structured, are configured, and how they link into the primary LMS platform (gradebook, references, materials, etc.)
- Assisting with auditing to ensure course material is up-to-date and course links are correct in XCAS.
- Engaging in one-on-one discussions with the manager to develop solutions and ensure students have access to accurate course materials.
- Assisting with stakeholders to understand the training needs of staff, instructors, and students, and contribute to the ongoing development of training materials, onboarding guides, Orientation videos.
- Assisting the team in identifying potential issues concerning the security of our platforms, including issues with user permissions, access, and system behavior.
- Document and maintain learning technologies knowledge base - including process, checklist, service level agreement, rules, and policies and procedures around all learning technologies.
- Assisting in performing the system administrative tasks and helped students and staff members in resolving issues related to LMS.
- Proficient in handling tickets in different ticketing tools such as Jira, Zendesk, ServiceNow, etc.
- Worked as a Lead and helped the DL team to migrate from Zendesk to Jira and assisted in creating workflows in Jira and providing support and guidance to all team members.
Auditor
DYNA-MIG, A Division Of F&P Mfg
09.2020 - 10.2021
- Prepared suitable reports on risk and information gleaned from audits and distributed to appropriate personnel.
- Explained risks and compliance concepts to manager and executives.
- Coordinated, managed, and implemented projects for audit and examiner evaluations.
- Recommended new methods to improve internal controls and operating efficiency.
- Documenting all information found during the investigation process and maintained flies in a manner that will comply with the company's policies.
- Ensuring innovation and quality in all the customer interactions which are measured by the quality reports.
- Provision of daily/monthly KPI report for management purposes.
Education
Web Design And Development -
Conestoga College
Kitchener, ON08.2020
Bachelor of Computer Application -
GTB Khalsa College
Punjab, India08.2017
Skills
- Assessment Tools
- Course Management
- Attention to details
- Excellent communication and written skills
- Time Management Skills
- HHTML, CSS, Java Script, SQL, Python
- MS Office, Articulate Storyline, Rise 360
Timeline
LMS Administrator
triOS College Business Technology Healthcare
11.2021 - Current
Auditor
DYNA-MIG, A Division Of F&P Mfg
09.2020 - 10.2021
Web Design And Development -
Conestoga College
Bachelor of Computer Application -
GTB Khalsa College
Similar Profiles
Tirth PatelTirth Patel
IT Support Analyst -Intern at Trios college business technology healthcareIT Support Analyst -Intern at Trios college business technology healthcare
Minaxi KhataniarMinaxi Khataniar
Career Services Manager at TriOS College Business Technology HealthcareCareer Services Manager at TriOS College Business Technology Healthcare
Jinu JollyJinu Jolly
Administrative Assistant at TRIOS College Business Healthcare TechnologyAdministrative Assistant at TRIOS College Business Healthcare Technology