Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ramanpreet Kaur

Etobicoke,Ontario

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Tim Hortons
09.2022 - 11.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
  • Answered a constant flow of customer calls with minimal wait times.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.

Education

Secondary Education

Meritorious School
Ferozepur

Associate of Arts - Early Childhood Education

Northern College Pures Campus
Scarborough, ON
11.2023

Skills

  • Call Management
  • Coordination
  • Store Maintenance
  • Good Customer dealing skills
  • Collaborating skills
  • Problem-Solving Skills
  • Team Spirit
  • Communication Skills
  • Curriculum Planning
  • Quality Control
  • Active Listening

Languages

English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Customer Service Representative

Tim Hortons
09.2022 - 11.2023

Secondary Education

Meritorious School

Associate of Arts - Early Childhood Education

Northern College Pures Campus

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Ramanpreet Kaur