Ramanpreet Kaur
Brampton,Canada
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
1
1
year of professional experience
Work History
Office Administrator
K&A Professional Accounting
07.2022 - Current
- Interacted with customers by phone, email or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
Dispatcher
Shaan Express
12.2021 - 07.2022
- Directed dispatching, routing and tracking of Number fleet vehicles.
- Maintained updated and detailed records of calls in physical and electronic database.
- Closely monitored dispatch board to triage and prioritize over Number daily calls.
- Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Increased area coverage by Number% through effective scheduling and detailed location monitoring.
- Ordered supplies and allocated resources to personnel based on need.
- Served as mediator when appropriate to settle conflicts and discrepancies between field personnel and management.
- Coordinated repairs to vehicles to maintain fleet operations.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
Education
Supply Chain And Logistics -
Canadore College
Mississauga, ON04.2022
Business Development And Sales -
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04.2021
Masters Of Commerce -
Punjabi University
India, Patiala04.2017
Skills
- Business Correspondence
- Managing Office Supply Inventory
- Planning Events
- Customer Relationship Management
- Time Management
- Inbound Phone Call Handling
- Office Management
- Office Reception
Timeline
Office Administrator
K&A Professional Accounting
07.2022 - Current
Dispatcher
Shaan Express
12.2021 - 07.2022
Supply Chain And Logistics -
Canadore College
Business Development And Sales -
Conestoga College Institute of Technology And Advanced Learning
Masters Of Commerce -
Punjabi University
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