Ramanpreet Dhillon
Brampton
Summary
Proven track record in enhancing customer satisfaction and maintaining a pristine driving record, as demonstrated during my tenure at Bison transport . Skilled in efficient route planning and reliable, punctual service delivery. Excelled in roles requiring excellent communication and safety-focused driving, significantly contributing to operational efficiency and client trust.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Clerk/Receptionist
Eminent Immigration
06.2024 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Improved response times to customer inquiries, implementing new filing system for quicker access to information.
Truck Driver and Owner-Operator
Admiral Merchants Motor Freights, Mr. Flatbeds
08.2022 - 04.2024
- Inspected trucks and trailers before each trip for malfunctions and reported vehicles to management for corrective action.
- Maintained a clean driving record while adhering to company policies, federal regulations for cross border, transportation and safety.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Enhanced customer satisfaction by maintaining open communication with dispatch and clients during pickups and deliveries.
Life Insurance Agent (Part Time)
Max Financial Ltd.
02.2017 - 11.2022
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
- Conducted thorough risk assessments on potential clients, accurately determining appropriate policy rates and terms.
Truck Driver & Owner Operator
Bison Transport, TST Truck Load
03.2010 - 10.2021
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
CDL Truck Driver
Worldwide Carriers Inc
03.2010 - 03.2010
- Inspected vehicle before and after every trip and conducted minor repairs.
- Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
- Collaborated with dispatchers to optimize delivery schedules, maximizing efficiency in daily operations.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Education
Life License Qualification Program (LLQP) -
Durham College
Oshawa, None01-2017
Bachelor of Arts - Arts
Punjabi University
Kotkapura Punjab India04-2005
Skills
- Customer satisfaction
- Clean driving record
- Reliable and punctual
- Excellent route planning
Accomplishments
8 years of safe driver award at Bison transport.
One-year safe driver award at Admiral merchant motor freight.
Languages
English
Full Professional
Punjabi
Full Professional
Urdu
Professional Working
Hindi
Professional Working
Certification
CPR and AED certified
Timeline
Clerk/Receptionist
Eminent Immigration
06.2024 - Current
Truck Driver and Owner-Operator
Admiral Merchants Motor Freights, Mr. Flatbeds
08.2022 - 04.2024
Life Insurance Agent (Part Time)
Max Financial Ltd.
02.2017 - 11.2022
Truck Driver & Owner Operator
Bison Transport, TST Truck Load
03.2010 - 10.2021
CDL Truck Driver
Worldwide Carriers Inc
03.2010 - 03.2010
Life License Qualification Program (LLQP) -
Durham College
Bachelor of Arts - Arts
Punjabi University
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