RAMANPAL SINGH
Brampton,Ontario
Summary
Engineering Business Management graduate with extensive experience in high-precision manufacturing and technical support. Recognized for consistently meeting production goals while ensuring quality compliance, fostering teamwork, and upholding stringent safety standards in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Warehouse Associate
Amazon
06.2026 - Current
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Operated warehouse equipment to move and organize inventory efficiently.
- Loaded and unloaded trucks, ensuring accurate placement of packages.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Used pallet jacks to move items to and from warehouse locations.
- Maintained a clean and safe work environment following safety protocols.
- Reported discrepancies in inventory to supervisors for prompt resolution.
Technical Support Advisor
Teleperformance Canada
08.2024 - 03.2025
- Provided technical support to customers via phone and email, ensuring timely resolution of issues in a fast-paced environment.
- Diagnosed and resolved hardware, software, and network connectivity issues efficiently.
- Assisted customers in troubleshooting steps, effectively resolving technical concerns and enhancing user experience.
- Documented customer interactions accurately in CRM systems to facilitate follow-up and improve service quality.
- Escalated complex issues to specialized support teams.
- Consistently achieved performance and customer service targets.
CNC Machine Operator
Dana UK Axle Limited
Birmingham, UK
06.2023 - 06.2024
- Operated CNC machines to produce high-precision parts and components meeting specifications.
- Monitored machine settings to ensure quality standards were met.
- Calibrated tools and measured workpieces for accuracy and consistency.
- Performed quality inspections to detect defects and guarantee product compliance with standards.
- Conducted routine maintenance on equipment for optimal performance.
- Collaborated with team members to consistently meet daily production goals.
- Safely operated hand tools, power tools, and torque equipment during assembly processes.
- Maintained a clean, organized, and safe working environment.
- Assembled automotive axle and driveline components according to engineering specifications.
Education
BSc (Hons) - Engineering Business Management
Coventry University
United Kingdom07-2023
Some College (No Degree) - Computer Science Engineering
Rayat Bahra University
IndiaSkills
- CNC machine operation
- Quality control
- Technical troubleshooting
- Machine assembly
- Manufacturing operations
- Production line management
- Tool expertise
- Safety compliance
- Attention to detail
- Time management
- Problem solving
- Teamwork
Timeline
Warehouse Associate
Amazon
06.2026 - Current
Technical Support Advisor
Teleperformance Canada
08.2024 - 03.2025
CNC Machine Operator
Dana UK Axle Limited
06.2023 - 06.2024
BSc (Hons) - Engineering Business Management
Coventry University
Some College (No Degree) - Computer Science Engineering
Rayat Bahra University