Summary
Overview
Work History
Education
Skills
Languages
Leadership
Timeline
Generic

Ramanjot Sran

Vancouver,BC

Summary

Experienced customer service professional with a background in call center operations and retail sales. Skilled in handling inquiries, resolving issues, and promoting customer satisfaction. Strong ability to maintain detailed records and collaborate across departments to ensure timely solutions. BBA graduate with a commitment to providing knowledgeable and friendly service.

Overview

5
5
years of professional experience

Work History

Associate

Value Village
Vancouver, British Columbia
04.2023 - Current
  • Assisted customers with selecting items and answering questions about products.
  • Operated equipment such as scanners and scales correctly during checkout process.
  • Built relationships with customers by providing friendly customer service.
  • Helped customers locate items within the store using the inventory system.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Sales Associate (Part-Time)

Gravity Clothing
SANGARIA, Rajasthan
04.2019 - 03.2022
  • Assisted customers with product selection, providing detailed information and recommendations
  • Processed transactions accurately and efficiently, including cash handling and credit card transactions
  • Maintained a neat and organized store environment, including restocking shelves and arranging displays
  • Actively participated in sales promotions and events to drive store traffic and increase sales
  • Collaborated with team members to achieve sales targets and deliver excellent customer service
  • Received positive feedback from customers for outstanding service and product knowledge

Education

BBA - Business

J. R. N. Rajasthan Vidyapeeth University
Udaipur, Rajasthan
06.2022

Senior Secondary - Commerce

Adventist Sr. Sec. School
Sriganganagar
04.2019

Skills

  • Effective Communicator and Public Speaker
  • Business Development
  • Relationship and Team Building
  • Budget Planning
  • Industry Expertise
  • MS Office
  • Operational Analysis
  • Change and Growth Management
  • Problem Solving
  • Team Building

Languages

English
Hindi
Punjabi

Leadership

  • Participated and organized different events in department.
  • Conducted several competitions along with team members.
  • Represented the department during competitions

Timeline

Associate

Value Village
04.2023 - Current

Sales Associate (Part-Time)

Gravity Clothing
04.2019 - 03.2022

BBA - Business

J. R. N. Rajasthan Vidyapeeth University

Senior Secondary - Commerce

Adventist Sr. Sec. School

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Ramanjot Sran