RAMANJOT SINGH
Surrey,BC
Summary
Energetic customer service specialist skilled in fostering positive interactions and delivering high-quality support. Exceptional organizational abilities combined with strong written and verbal communication skills enable effective collaboration in team settings. Committed to enhancing customer experiences and driving satisfaction in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Supervisor
McDonald's
03.2023 - 02.2024
- Fulfilled customer requests while ensuring compliance with company regulations to achieve production objectives.
- Maintained a clean and organized work area to promote safety and efficiency.
- Administered invoices on spreadsheets, preparing necessary paperwork, and maintaining inventory records.
- Resolved customer concerns and complaints by taking ownership of issues.
- Assisted in food preparation and service when required, enhancing customer satisfaction.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Amazon FBA Seller
Global E-Commerce Solutions
Richmond, BC
04.2024 - 06.2025
- Distributed promotional materials, newsletters, and reports to target audience.
- Managed electronic and paper files, organizing them efficiently in folders.
- Handled customer inquiries, scheduling meetings based on preferences and availability.
- Ensured data confidentiality while maintaining compliance with company goals.
Education
No Degree - Pharmacy Assistant
EXCEL CAREER COLLEGE
Surrey, BCSenior secondary education - Arts
GS MEM PUBLIC SENIOR SECONDARY SCHOOL
ZIRAKPUR,INDIA03.2019
High School Diploma - Arts
PANJAB UNIVERSITY
CHANDIGARH,INDIA 04.2022
Skills
- Organizational skills
- Effective communication
- Microsoft Office proficiency
- Attention to detail
- Team collaboration
- Multitasking
- Technical proficiency
- Positive mindset
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Availability
All days available
Timeline
Amazon FBA Seller
Global E-Commerce Solutions
04.2024 - 06.2025
Supervisor
McDonald's
03.2023 - 02.2024
No Degree - Pharmacy Assistant
EXCEL CAREER COLLEGE
Senior secondary education - Arts
GS MEM PUBLIC SENIOR SECONDARY SCHOOL
High School Diploma - Arts
PANJAB UNIVERSITY