Summary
Overview
Work History
Education
Skills
Reading book
Timeline
Generic

Ramanjit Kaur

Moncton

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Energetic Omni Department manager dedicated to enhancing customer satisfaction, meeting sales and profitability goals and managing staff. Recognized for leading and guiding staff to meet common organizational targets. Well organized with stellar time management abilities.

Overview

4
4
years of professional experience

Work History

Omni Department Manager

Walmart Supercentre
05.2022 - Current
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Communicated with managers of other departments to maintain transparency.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Customer Service Representative

Walmart Supercentre
03.2020 - 04.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Processed customer service orders promptly to increase customer satisfaction.

Processor

VF Imagewear, Inc.
08.2019 - 12.2019
  • Received and reviewed incoming documents and materials.
  • Entered data into computer tracking system and filed paperwork according to procedures.
  • Interacted regularly with peers and management to pursue continuous improvement of facility operations and promote teamwork-focused environment.
  • Prepared, boxed, and staged outgoing shipments.
  • Operated and serviced processor equipment to maintain production output.
  • Monitored processor performance and adjusted systems for smooth operation.

Education

High School Diploma -

Northern College- Pures Campus
Scarborough, ON
08.2020

Skills

  • Rules and Regulations
  • Order Management
  • Motivational Leadership
  • Sales Expertise
  • Departmental Activities
  • Employee Empowerment

Reading book

Messages from Heaven - Ryuho Okawa

The Magic - Rhonda Byrne


Timeline

Omni Department Manager

Walmart Supercentre
05.2022 - Current

Customer Service Representative

Walmart Supercentre
03.2020 - 04.2022

Processor

VF Imagewear, Inc.
08.2019 - 12.2019

High School Diploma -

Northern College- Pures Campus

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Ramanjit Kaur